Engineering Manager, SRE (Meraki Platform Developer Experience) at Cisco Systems, Inc.

Meet the TeamThe Dashboard SRE team maintains the architecture uptime and automation that supports the development and operation of Dashboard. Our customers aren't limited to those who buy Meraki equipment - we measure our success by the experience of everyone who interacts with our product, from other teams across the organization to the end users of our customers' networks.As a manager at Meraki, you will provide architectural leadership, review code and designs, and debug existing features. You will be a strong mentor, nurturing a collaborative environment where your team can do their best work. In this highly technical role you will also make your own direct contributions to our code base, but your primary focus will be on team execution and development.Your ImpactHolding regular one-on-ones with your team, ongoing coaching and mentorship, writing performance evaluations, and compensation planning.Helping your team navigate decisions between in-house solutions and open source products; striking a balance between self-learning, formal training, conferences, and commercial support.Be an advocate for security best practices in the tools and processes that your team develops.Be a champion for SRE practices within your own team and across the wider engineering organization. Work with other engineering managers to grow our culture of automation and reliability.Work with your tech lead to develop a 2-3 year roadmap for automation of maintenance and capacity planning efforts; additionally, assurances around our SLAs.Working with your senior individual contributors to identify and scope areas for improvement; such as migrating from a vast collection of homegrown configuration management scripts to a modern, scalable configuration management tool. (We picked ansible)Minimum QualificationsYou are interested in a leadership role because it allows you to work closely with others to help them achieve their best. You have a year of experience leading a team of 3+ people, or you're a senior individual contributor looking to move into a management role.You have 5+ years of experience developing systems for large-scale production environments. Our stack is primarily ansible, elk, ruby and bash, but your experience might be with comparable tools.You have experience building and supporting rapidly growing systems that balance time to market, usability, reliability, and technical debt.You are never satisfied by just seeing something work. Your curiosity drives you to peek behind the curtain to gain a deeper understanding of what's going on.You are experienced with a variety of tools that help you manage, understand, and debug large, complex distributed systems.Preferred QualificationsSupporting products where users expect 100% uptime.Formal project management or IT service management.Keywords: SRE, Site Reliability Engineering, Engineering Enablement, Release Engineering, Developer Tools, Software Engineering, GitLab, GitHub, CI/CD, Jenkins, Artifactory, Terraform, Docker, Kubernetes, Ansible, AthenaWhy Cisco?At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.We are Cisco, and our power starts with you.Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $183,800.00 to $263,600.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by CiscoNon-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employeesExempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the nextAdditional paid time away may be requested to deal with critical or emergency issues for family membersOptional 10 paid days per full calendar year to volunteerFor non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:.75% of incentive target for each 1% of revenue attainment up to 50% of quota;1.5% of incentive target for each 1% of attainment between 50% and 75%;1% of incentive target for each 1% of attainment between 75% and 100%; andOnce performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.The applicable full salary ranges for this position, by specific state, are listed below:New York City Metro Area:$183,800.00 - $303,100.00Non-Metro New York state & Washington state:$163,600.00 - $269,800.00* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.