Director of Group Sales at The Fairmont Hotel

Company DescriptionFairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.Job DescriptionExceeds group sales goals as well as segment goals on a monthly, quarterly and yearly basisResponsible for direct report's achievement of individual goalsSolicits group through action plan preparation and executionResponsible for achievement of objectives, as outlined in the market team's action plansIdentifies prospective customers and establishes revenue goals for existing key accounts and key prospects within their specific market segmentParticipates in the d.a.r.t. Referral Program with goal for referring business to sister hotels/brandsContracts room nights and reviews team member's contracts, considering the number of rooms, average rate and total revenue objectives of the hotelOversees ongoing communication for market between property and the global sales networkParticipates in tradeshows, conventions and promotional events within the hotel and trade related organizationsMaintains positive relationships with all guests, vendors, colleagues and global sales networkMaintains account, contact, activity and business details within Opera S&C according to Fairmont standardsEnsures delivery of expected guest service through follow up and coordination with other hotel departmentsManages referral response system and tracking of definite business - both inbound and outboundPrepares weekly, monthly, quarterly, and annual reports as requiredAssists in the preparation and re-forecasting of hotel revenue objectives and compilation of market intelligenceChampions sales technology systems and standardsInvolved in setting individual room revenue and/or room night goalsInvolved in alerting team of Distant Early Warning (DEW) signalsAssists with development and/implementation of annual budget and marketing planImproves communication through attendance at weekly revenue management, rate strategy meetings and regularly scheduled Sales Departmental meetingsProvides ongoing sales direction to direct reports by conducting a minimum of two coaching meetings on a monthly basis in order to review skills, knowledge, techniques and Performance Management Goals (REACH)Reviews sales shop calls with individual managersDevelops, energizes and leads a motivated, competent and cohesive team through the implementation of approved Sales reward & recognition programs and HR performance management programsKeeps a constant focus on identification of hi-potential colleagues and succession planning opportunities and needsOversees administrative colleague's workloadActively participates in prescribed sales trainingParticipates in Hotel Manager on Duty program, if requiredOther duties, as assignedQualificationsBachelors degree and/or Hotel Management degree or diplomaSix years of hotel sales experience, having had varied market mix experienceHas established relationships with key industry contacts in the market segmentSupervisory experience an assetMicrosoft Office suite of software literacy an assetOpera Sales & Event Management knowledge an assetAdditional InformationWhat is in it for you:Salary range: USD $105,000-$120,000 gross per annumDiscounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.Opportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCHAccor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.