Director of Hospice Operations/Administrator at NEXT CARE HOSPICE

Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompetitive salaryDental insuranceHealth insurancePaid time offVision insuranceWellness resourcesDirector of Hospice Operations / AdministratorOverviewWe are seeking a results-driven Director of Hospice Operations / Administrator to lead the day-to-day and strategic operations of our hospice agency across Los Angeles and Orange County.This role requires a seasoned hospice leader with strong operational expertise, business development acumen, and enough clinical knowledge to oversee and ensure the delivery of compliant, high-quality patient care. The ideal candidate brings proven hospice leadership, a record of growth, and a hands-on management style that fosters accountability, collaboration, and excellence.Key ResponsibilitiesOperational LeadershipOversee all hospice operations, ensuring compliance with federal, state, and accreditation standards.Develop and execute strategies to improve efficiency, workflows, and patient satisfaction.Partner with the Board and executive team to define goals and drive sustainable growth.Maintain continuous readiness for surveys and audits through proactive quality assurance.Business Development & GrowthLead census growth through partnerships, outreach, and referral relationships.Collaborate with marketing and liaisons to strengthen the agencys visibility and reputation.Identify new opportunities through market analysis and community engagement.Clinical OversightWork with the DPCS to align clinical operations with best practices and hospice standards.Participate in IDT/IDG meetings and monitor patient care outcomes.Support quality improvement initiatives to enhance patient experience and documentation accuracy.Leadership & Staff DevelopmentProvide mentorship and leadership to clinical and administrative teams.Recruit, train, and retain high-performing staff who reflect the agencys mission.Conduct performance reviews and ensure adequate staffing for quality care.Financial & Administrative ManagementCollaborate with finance to develop and manage budgets responsibly.Track KPIs and implement strategies to improve productivity and control costs.Oversee accurate reporting and compliance documentation.Identify and implement operational efficiencies and cost-saving opportunities.Community & Stakeholder RelationsServe as the primary agency representative to regulators, partners, and the community.Promote the agencys mission, values, and services to strengthen credibility and trust.QualificationsBachelors degree required; Masters in Nursing, Healthcare Administration, or related field preferred.RN license strongly preferred but not required with proven hospice leadership and clinical oversight experience.5+ years of hospice leadership in operations, administration, or business development.Deep knowledge of Medicare Conditions of Participation and hospice regulations.Demonstrated success in improving operations, leading teams, and growing census.Excellent communication, leadership, and strategic planning skills.Compensation & BenefitsBase Salary: $110,000$130,000 annually, based on experienceBonus: 1020% of base salary, tied to census growth, performance, and quality outcomesBenefits:Health, dental, and vision insurance401(k) with matchingPaid time off and holidaysMileage reimbursementSupportive, mission-driven culture focused on compassionate end-of-life careJoin Our Leadership TeamIf you are an experienced hospice professional who thrives on leading growth, operations, and quality care, we invite you to apply. Join a dedicated team committed to excellence, compassion, and meaningful impact in the lives of patients and their families.