Director Of Operations at Cooper Connect

Job DescriptionJob DescriptionCompany: Chick-fil-A Copley SquareMatt DeMichele-Rigoni is an Owner/Operator with rapid success.He was was recently selected by Chick-fil-A, Inc as the Rookie of the Year for the Northeast RegionChick-fil-A is the fastest growing Quick Service Restaurant in the nationChick-fil-A has the highest customer satisfaction scores for 10 consecutive yearsChick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024Value and Appreciate EmployeesHealth InsurancePaid Vacation401(k)Paid ParkingUniform StipendNever work on SundaysExcellent Career Advancement OpportunitiesOvertime AvailableOpportunityWe are looking for an enthusiastic Operations Director to join our team at Chick-fil-A. This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. As the Director of Digital Operations and Mobile Ordering, you will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.Your ImpactDelivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurantBuilding high-performance teams, identifying and coaching leaders for both Front of House and Back of House operationsManaging a team of 100+, creating an inspiring vision, coaching and holding people accountable to high standardsIncreasing profitability through implementing procedures to reduce costs, increase productivity, & promote salesMaintaining a work environment that ensures and promotes food & team safetyIncreasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goalsBackground Profile2 years of Leadership experienceTech Savvy is a MUST!Bilingual (preferred)High Volume experience (preferred)Proven track record of developing othersPassion for Chick-fil-A's valuesApply now and you will be contacted ASAP.