Director of Operations at Gecko Hospitality

Job DescriptionJob DescriptionDirector of Operations – Fast Casual Restaurant Group – San DiegoWe are a dynamic and rapidly growing fast casual restaurant group rooted in San Diego, inspired by the vibrant flavors and traditions of the Baja region. Since opening our first location in 2013, we have been dedicated to delivering authentic, high-quality food experiences while building a strong presence in markets across the U.S. Our mission is to capture the essence of Mexican street food and share it with communities nationwide.We are seeking an accomplished Director of Operations to oversee multi-unit operations, drive growth, and uphold the brand’s reputation for excellence. This role is ideal for a proven leader with a passion for scaling restaurant groups, mentoring teams, and building operational systems that deliver consistent results.ResponsibilitiesProvide strategic leadership across all units to ensure operational excellence and profitabilityOversee day-to-day operations for multiple restaurant locations in the San Diego market and beyondDevelop and implement systems, processes, and best practices to optimize efficiency and consistencyLead, mentor, and develop Area/General Managers, creating a culture of accountability, teamwork, and guest focusPartner with the executive team on strategic initiatives including expansion, new market entry, and innovationAnalyze financials, KPIs, and operational data to drive performance, manage budgets, and maximize ROIEnsure compliance with all health, safety, and regulatory standardsCollaborate with marketing, HR, and culinary teams to ensure the guest experience aligns with brand visionQualifications10+ years of progressive leadership experience in restaurant operations, with at least 5 years in a multi-unit Director or Regional roleBackground in fast casual, QSR, or polished casual dining with high-volume operationsStrong financial and P&L management skills, with proven success in improving margins and driving growthTrack record of scaling brands and leading teams through expansionExceptional leadership and communication skills, with the ability to inspire and influence at all levelsPassion for authentic food experiences and hospitality excellenceCompensationBase salary range: $200,000 – $250,00015% annual bonusComprehensive benefits package, Car, Health, Dental Vision 2 Weeks PTOThis is an opportunity to join a thriving and respected restaurant group with deep roots in San Diego and the Baja region. The right candidate will be instrumental in shaping the future of the brand and leading its continued success.