Director of Operations - Miami, FL at Flik Hospitality Group

Job DescriptionJob DescriptionSalary: $100,000 - $115,000/ yearOther Forms of Compensation: Bonus eligible.  What makes FLIK clickWhat makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.  Job SummaryThe Director of Operations will lead an exclusive, luxury dining, catering, and hospitality program within a prestigious law firm in Miami, FL. This role oversees a fully subsidized, high-touch account featuring a refined café and elevated catering for executive meetings and high-profile events. The ideal candidate embodies polished hospitality, exceptional attention to detail, and a white-glove service mindset. Key Responsibilities:Deliver a luxury hospitality experience across café, dining operations, and high-end catering operationsLead, coach, and inspire a team of 9 employees (7 hourly, 1 salaried) to uphold premium service standardsEnsure impeccable food quality, presentation, and guest experience at all timesOversee high-end catering execution for executive meetings, client events, and firm functionsMaintain a pristine, sophisticated environment aligned with a professional law firm settingManage financial performance of a fully subsidized account, including cost controls and forecastingConduct and submit daily operational audits and detailed checklists to the clientBuild strong, trusted relationships with firm leadership through proactive and polished communicationEnsure compliance with food safety, sanitation, and company policiesQualifications & Experience:A minimum of 5 years of relevant experience in the hospitality industry as a Director, General Manager or similar level management rolesFluent bilingual in Spanish and English (required)Proven leadership experience in luxury hospitality, high-end catering, or upscale corporate diningStrong financial and operational acumen with experience managing subsidized accountsExceptionally professional, articulate, and client-facing demeanorDemonstrated ability to lead teams in high-expectation, service-driven environmentsMeticulous attention to detail, cleanliness, and presentationExperience supporting executive-level and VIP catering preferredCandidates should reside in Florida; however, out-of-state candidates will be consideredExperience in country clubs, fine dining restaurants, boutique hotels, law firms, financial services, or other elite corporate environments strongly preferredApply to Flik today!Flik is a member of Compass Group USAClick here to Learn More about the Compass Story Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.Associates at Flik Hospitality are offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Paid Parental LeavePersonal LeaveAssociates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf Req ID: 1488227Flik Hospitality Group NANCY M TEIXEIRA [[req_classification]]