Director of Operations at Yellow Tree

Job DescriptionJob DescriptionSalary: $130-$150Director of OperationsExecutive Leadership RoleYellow Tree | MinneapolisSt. Paul Metro AreaAbout Yellow TreeYellow Tree is an award-winning, Minneapolis-based real estate firm specializing in development, construction, and property management of multifamily communities. We transform overlooked properties into thriving places to live with a long-term commitment to quality, community, and impact.With approximately 1,800 units across 15 assets today and a long-term growth target of 5,0007,500 units, Yellow Tree is poised for significant expansion in the coming years. We are building the operational foundation that will support that growth and were looking for a senior leader who can own that responsibility with excellence.Our company is built on Trust, Transparency, and Teamwork. These values guide how we operate internally, serve our residents, and build lasting relationships with partners and investors.Position SummaryYellow Tree is hiring a Director of Operations to oversee the full operational performance of our multifamily property management portfolio. Reporting directly to the President, this role will be responsible for managing day-to-day operations across the company, refining systems and processes, developing high-performing teams, and ensuring scalable infrastructure for future growth.This is not a mid-level property operations role it is a senior leadership position tasked with aligning the internal engine of the business to support an ambitious and intentional growth plan. As the organizations top operational executive, the Director of Operations will serve as the integrator of people, process, and performance ensuring Yellow Tree is built to scale.This role is ideal for a proven operations leader who is energized by team development, organizational clarity, and operational excellence someone who leads with both strategy and discipline, with a clear understanding of how the right systems can unlock accelerated growth.Core ResponsibilitiesOperational LeadershipOversee all aspects of property operations, ensuring that every asset meets or exceeds performance expectationsDevelop, implement, and refine operational systems, policies, and procedures that support both current needs and future scaleLead annual planning processes, including budgeting, capital planning, staffing strategy, and portfolio reportingAlign day-to-day execution across all departments with strategic company goals and core valuesServe as the central leader for operational decision-making, accountability, and executionTeam Development & Leadership StructureDirectly manage Regional Portfolio Directors and department leaders (Maintenance, Marketing, Leasing, etc.)Design and implement a scalable leadership structure that supports future asset growthBuild and mentor a high-performance operations team through clear expectations, performance coaching, and professional developmentFoster a culture of clarity, alignment, and shared ownership across all operational teamsCultivate and model a leadership style rooted in consistency, accountability, and trust-buildingStrategic Process & Systems DevelopmentAudit and streamline current processes to reduce friction, improve efficiency, and enhance visibilityEvaluate and deploy software tools and technologies that drive performance, communication, and scalabilityCreate SOPs and internal playbooks that guide consistency in operations company-wideAlign operational systems with future growth targets, ensuring infrastructure can absorb new assets and management contractsBusiness Alignment & Executive PartnershipServe as a key thought partner to the President and contribute to company-wide strategic planningAct as a conduit between corporate vision and field-level executionReport regularly to the President on performance metrics, internal initiatives, and any operational issues that require executive inputRepresent Operations in senior leadership and investor discussions, bringing both strategic perspective and operational clarityWhat Success Looks LikeThe company operates with consistent systems, clear communication, and high accountability across all sitesProperty performance is strong, stable, and clearly tracked against KPIsTeams are aligned and supported, with a strong internal leadership benchGrowth (new developments and 3rd party contracts) is absorbed seamlessly with minimal disruptionThe President can confidently focus on external business development knowing internal operations are fully aligned and ledYou AreA strategic leader with 10+ years of multifamily operations experience and 5+ years in a senior-level role (VP, Director, or similar)A systems-thinker with a builders mindset capable of creating structure without overcomplicationA leader who inspires trust, communicates clearly, and holds teams accountable to high standardsExperienced in budgeting, performance management, lease-up execution, and capital planningSkilled at balancing field operations with executive-level reporting and alignmentProficient with property management systems (Entrata preferred), CRM tools, and business intelligence platformsGrowth-oriented, but grounded in process and executionCommitted to team development, leadership clarity, and long-term organizational healthCompensation & BenefitsCompetitive Executive Compensation PackageMedical, Dental & Vision Insurance401K with Company MatchHSA with Company MatchCompany-Paid Life Insurance, Short & Long-Term DisabilityUnlimited PTO + 10 Paid HolidaysNew Year's Day | Good Friday | Memorial Day | Juneteenth | Independence Day | Labor Day | Thanksgiving Day | Black Friday | Christmas Eve | Christmas DayQuarterly Bonus PotentialProfit Sharing PotentialCell Phone ReimbursementCompany Vehicle or Vehicle Reimbursement15% Rent Discount at Yellow Tree CommunitiesExecutive Investment Opportunity in Yellow Tree Development ProjectsHow to ApplyIf you're ready to lead operations from the inside out and build the systems, teams, and culture that will support Yellow Trees next chapter wed love to hear from you.Apply now on our Jobs Board