Director of Product, Fraud and Risk at GoodLeap

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions from solar panels and batteries to energy-efficient HVAC heat pumps roofing windows and more. Over 1 million homeowners have benefited from our simple fast and frictionless technology that makes the adoption of these products more affordable accessible and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeaps proprietary AI-powered applications and developer tools to drive more transparent customer communication deeper business intelligence and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.GoodLeap is also proud to support our award-winning nonprofit GivePower which is building and deploying life-saving water and clean electricity systems changing the lives of more than 1.6 million people across Africa Asia and South America.Were looking for a Director of Product to lead the fraud and risk function for our consumer products. This is a high-impact IC role today responsible for architecting the systems controls and decisioning that protect our credit products consumer payments and homeowner experiences while maintaining a seamless high-conversion user journey.Youll own the strategy and the execution bringing clarity to complex fraud and risk challenges. Youll align partners around the right signals and defenses and personally driving the roadmap that materially reduces losses. As the business grows this function will expand and this leader will play a critical role in shaping how the team and capabilities scale.The ideal candidate brings systems-level thinking hands-on rigor and the ability to operate at director-level altitude while still executing with precision in a fast-moving fintech environment.Essential Job Duties & Responsibilities:Set and drive the end-to-end fraud and risk product strategy across credit products consumer payments and the homeowner app delivering strong protection without compromising experience.Own the roadmap for fraud detection and risk scoring systems and partner closely with Engineering and Data Science to advance models rules and real-time defenses.Partner with Security to strengthen identity and account integrity shaping product-side risk controls (KYC/KYB device intelligence behavioral signals) that mitigate synthetic IDs ATO and mule activity.Lead the strategy to prevent fraud-driven disputes and chargebacks by strengthening upstream controls improving decisioning logic and reducing opportunities for abuse before they reach Operations.Analyze fraud patterns model performance losses and false positives and make sharp data-driven decisions that reduce fraud while preserving customer experience.Manage key vendor relationships and evaluate new technologies signals and platforms that can strengthen our fraud and risk defenses.Collaborate with Compliance and Legal to ensure fraud and risk systems meet regulatory requirements and are audit-ready.Communicate risks trends and mitigation plans to senior leadership with clarity urgency and high signal.Required Skills Knowledge & Abilities:10 years of fraud risk identity or trust & safety product experience in fintech banking lending payments or consumer finance.Proven success designing fraud/risk systems working with DS/ML teams and shipping high-impact risk products at scale.Deep understanding of fraud vectors (ATO synthetic identities mule accounts friendly fraud credit abuse chargebacks).Experience with KYC/AML sanctions adverse media dispute regulations and compliance alignment.Strong analytical abilities fluent with metrics funnels decision trees and interpreting model outputs.Ability to lead teams influence senior stakeholders and make crisp tradeoffs between risk mitigation and growth.High-signal communication: clear structured authoritative.$230000 - $260000 a yearIn addition to the above salary this role may be eligible for a bonus and equity.Additional Information Regarding Job Duties and Job Descriptions:Job duties include additional responsibilities as assigned by ones supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities reassign or transfer job position or assign additional job responsibilities subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment perform the essential functions of the job or enjoy the benefits and privileges of employment as required by the law.If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career then we want to work with you! Apply today!We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.Required Experience:Director Key Skills Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills Employment Type : Full-Time Experience: years Vacancy: 1