Director, Inside Sales at Figma

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figmas platform helps teams bring ideas to lifewhether youre brainstorming creating a prototype translating designs into code or iterating with AI. From idea to product Figma empowers teams to streamline workflows move faster and work together in real time from anywhere in the world. If youre excited to shape the future of design and collaboration join us!The Director of Inside Sales will define and execute the global renewals strategy across all markets and segments. This leader will be responsible for setting the vision building world-class programs and driving operational excellence across our Inside Sales organization. You will lead a team of regional managers partner closely with senior executives across Sales Marketing Product and Operations and ensure alignment on renewal performance customer experience and business growth objectives.This is a highly strategic and visible role for a proven leader passionate about building scaled systems developing future sales leaders and continually improving how we engage retain and grow our customer base.This is a full time role that can be held from one of our US hubs or remotely in the United States.What youll do at Figma:Lead and develop a team of Regional Renewals Managers and Specialists across global marketsDefine and implement the global renewals strategy across all regions and customer segments (MM Enterprise Strategic)Establish and communicate clear OKRs and success metrics for the organization ensuring alignment to company retention and growth goalsLead global forecast cadence and business reviews for all renewal activityDrive accountability for gross retention net retention and renewal execution across AMER EMEA and JAPACCollaborate with regional Sales and CS leadership to align on account strategy forecast risk and renewal prioritizationServe as an executive sponsor for strategic and complex renewals ensuring alignment with customer and business outcomesBuild scalable processes enablement programs and tooling to support consistent global executionWed love to hear from you if you have:10 years of experience in SaaS renewals sales or customer success; 5 years in senior leadership roles managing global or multi-regional teams2 years of second-line leadership experience leading managers and scaling teams across geographiesProven success leading high-performing renewals or account management teams in a scaled matrixed environmentExperience leading large globally distributed teams (20 team members across multiple regions)Strong analytical and operational mindset with demonstrated success forecasting and managing recurring revenueWhile not required its an added plus if you also have:Hands-on experience using FigmaAt Figma one of our values is Grow as you go. We believe in hiring smart curious people who are excited to learn and develop their skills. If youre excited about this role but your past experience doesnt align perfectly with the points outlined in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles.Pay Transparency DisclosureIf based in Figmas San Francisco or New York hub offices this role has the annual base salary range stated below.Job level and actual compensation will be decided based on factors including but not limited to individual qualifications objectively assessed during the interview process (including skills and prior relevant experience potential impact and scope of role) market demands and specific work location. The listed range is a guideline and the range for this role may be modified. For roles that are available to be filled remotely the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.Figma offers equity to employees as well a competitive package of additional benefits including health dental & vision retirement with company contribution parental leave & reproductive or family planning support mental health & wellness benefits generous PTO company recharge days a learning & development stipend a work from home stipend and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figmas compensation and benefits are subject to change and may be modified in the future.Annual Base Salary Range (SF/NY Hub):$146300 - $189700 USDAt Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts experiences and opinions allows our employees our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity/expression veteran status or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role participate in the interview process perform essential job functions and receive other benefits and privileges of employment. If you require accommodation please reach out to . These modifications enable an individual with a disability to have an equal opportunity not only to get a job but successfully perform their job tasks to the same extent as people without disabilities.Examples of accommodations include but are not limited to:Holding interviews in an accessible locationEnabling closed captioning on video conferencingEnsuring all written communication be compatible with screen readersChanging the mode or format of interviewsTo ensure the integrity of our hiring process and facilitate a more personal connection we require all candidates keep their cameras on during video interviews. Additionally if hired you will be required to attend in person onboarding.By applying for this job the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figmas Candidate Privacy Notice.Required Experience:Director Key Skills Instrument,Business Consultancy,Cosmetology,Elevator Maintenance,AC Maintenance,Marine Services Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 146300 - 189700