Director of Student Support Services at University of Tennessee

DescriptionThe Director of Student Support Services oversees the development implementation and assessment of all Student Support Services project functions. The Director leads all aspects of the U.S. Department of Education funded SSS grant while working within relevant university and system policies.ResponsibilitiesProject ManagementProvides oversight of all project functions guided by funded proposal goals and objectives federal regulations/guidelines and university policiesResponsible for the design and implementation of the following project functions: academic advising tutoring career counseling individual needs assessments graduate/professional school counseling financial education and literacy programs academic monitoring and tracking personal skills development workshops and academic/social/cultural eventsRecruits program participants and completes necessary steps for student enrollment (application reviews interviews selection) to accepted studentsStudent SupportProvides direct services to program participants each year which include academic advising career counseling financial counseling graduate/professional school counseling advocacy and providing opportunities and informationReporting and Records MaintenanceDesigns and maintains database record-keeping systems that provide documentation for the project including participant eligibility student contacts services and activities performance and compliance dataMonitors and approves expendituresCompletes and submits all federal reports and campus inventoriesDesigns and oversees program evaluation proceduresCoordinationServes as a liaison with the U.S. DOE Program Officer publicizes and disseminates relevant campus project informationPromotes collaboration and partnerships with related campus efforts and other retention activitiesProvides advocacy for studentsParticipation in campus committees when appropriateRepresents program at the state regional and national level at conferencesLeads in writing and submitting competitive federal grants and campus proposalsThe ideal candidate will possess the following:Knowledge of proven practices for improving outcomes of underrepresented college studentsKnowledge and proficiency in the operation and use of computers utilizing various software applications (i.e. word processing spreadsheet and database management software)Knowledge of and ability to interpret apply and explain applicable federal state and District laws regulations policies and procedures related to assigned functions and Federal Grant management and reportingIn-depth knowledge of the programmatic operations services and activities of TRiO SSS ProgramsStrong communications skills (written and verbal) and the ability to present complex academic information to diverse audiencesStrong organizational skillsAbility to build and maintain relationships with a wide diversity of individuals including students faculty and staffReview of applications will beginSeptember 30 2025and continue until the position is filled. Applications received bythis datewill receive priority consideration.QualificationsMinimum:Requires a bachelors degree in education counseling social work college student personnel or related field; (7) years of professional experience working in higher education with low-income and first generation college students; providing related services including academic advising career counseling financial literacy guidance and/or tutoring coordination; planning and leading college student programs and activities such as academic success workshops; completing program assessment including data collection and report generation that demonstrate student performance outcomes; and supervisory experience including the recruitment hiring training and evaluation of employees; or an equivalent combination of education experience and training.Preferred:A masters degreein education counseling social work college student personnel or related field; experience in the development implementation and management of a TRIO Student Support Services program; administrative experience in grant management grant/report writing and budgeting; experience with financial aid and awarding grant aid to student participants; experience with student information systems and databases including Ellucian Banner DegreeWorks Navigate and Blumen Data Software for reporting; and engagement with related national and/or regional professional communities such as COE SAEOPP TASP etc. is preferred.Required Experience:Director Key Skills Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills Employment Type : Full-Time Experience: years Vacancy: 1