Director, People & Culture Operations at The Herald Group

Job DescriptionJob DescriptionThe Herald Group has entered an exciting growth phase. As we scale in size, complexity, and impact, we’re investing in the infrastructure needed to expand our team and sustain a values-driven culture. We’re seeking an experienced, hands-on HR leader who thrives in fast-paced, entrepreneurial environments—someone who can design systems, support managers, and contribute strategically while rolling up their sleeves to execute with excellence.This is a unique opportunity to shape the employee experience and build the people strategy at a pivotal moment in our firm’s evolution.The Director, People & Culture Operations will build and support HR functions across the full employee lifecycle—from recruiting and onboarding to compensation, performance management, professional development, and culture. This role is critical to ensuring that our people practices support outstanding client service and long-term business growth.Core ResponsibilitiesWork may include, but is not limited to, the following:Manage end-to-end recruitment and onboarding processesDesign and implement scalable HR systems, policies, and tools to support headcount and revenue growthManage HR technology (e.g., ATS, HRIS) and use people analytics to inform leadership decisions and workforce planningOversee performance management and feedback programs, including goal-setting cyclesSupport compensation and benefits strategy and administrationEquip and coach managers to lead high-performing teams through toolkits, training, and real-time supportDrive culture and engagement initiatives aligned with our Six Pillars: Trust, Ownership, Progress, Career Growth, Balance, and TeamworkManage internal communications Implement employee programsEnsure compliance with all applicable employment laws and HR best practicesAdvise managers on policy interpretation and employee relations mattersServe as the internal expert of our offered health plansPartner with leadership on workforce planning and organizational designMonitor industry trends and implement best practices in hiring, retention, and talent developmentRequirementsQualifications8+ years of progressive HR experience, including leadership of key initiatives or teamsExperience in similar organizationsBachelor’s degree in HR or a related field; SHRM‑SCP or SPHR certification preferredProven success building HR infrastructure in fast-growing organizationsEnergetic self-starter and resourceful problem solver—able to take initiative and drive resultsExcellent interpersonal and communication skills, with a collaborative mindset and diplomatic judgmentCalm under pressure, with strong follow-through and attention to detail in deadline-driven environmentsProactive, adaptable, and outcomes-orientedStrong ethical judgment and commitment to confidentialityBenefitsHealth, Dental & Vision Insurance for all employees401(k) with matching and profit sharing4 weeks of paid time off (PTO) in your first yearPaid Parental LeaveTransportation subsidy