Director Product Management, AI Features at SoFi

The Role:We are seeking an experienced strategic and highly collaborative product leader to lead the development of next-generation interactive features for SoFi. This role is central to the success of SoFis goal to be a trusted guide in helping Members Get Their Money Right.You will have an opportunity to own a suite of 0 to 1 features that leverage new technologies to engage Members in improving all aspects of their financial lives. You will be responsible for setting refining and executing strategies; identifying customer needs and prioritizing opportunities based on market and customer data; defining industry-leading customer experiences; and delivering features that have the power to change how people interact with SoFi. As a product leader in our organization we look to you to set big ambitious goals be gritty and hold yourself and your cross-functional teams accountable to deliver results on behalf of our members. You will be a vocal and empathetic customer advocate influencing and building cross-functional experiences with stakeholders across all business units.This role is inherently cross-functionalyou will work closely with engineering marketing data science design operations finance risk legal compliance and executive teams to set business objectives define product strategy prioritize features and execute on them.What Youll Do:Build out the vision strategy and product roadmap for a suite of interactive features that drive engagement with all SoFi productsIdentify leapfrog product features leveraging forward thinking technology data and tools including ML or AI that will provide a significantly differentiated value to our members to help them get their money rightCreate and evangelize a product vision and own a multi-year product roadmap including prioritizing and driving backlogs for launch with your dedicated engineering teamsCommunicate the vision strategy execution plan and customer impact/learnings to all stakeholders including the highest levels of leadership in the companyCollaborate closely with the full cross-functional team (e.g. marketing product design engineering platform data compliance risk finance and operations) for your line of business & initiatives to help execute on the strategic visionWhat Youll Need:Bachelors degree or higher with a technical discipline10 years of product management experienceDemonstrated success in defining and delivering customer-facing featuresFamiliarity and/or experience working with LLMs / AI componentsExperience mentoring / leading a product team or cross-functional teamFull stack operator: ability to both create and execute the business and product strategy; with clear objectives but limited ambiguous or varied directionAbility to operate in a complex cross-functional environment leading and influencing colleagues and ultimately leading to timely tactical decision making to advance our objectivesFlexible and collaborative approach to problem solving and ideation in a highly ambiguous environmentSuperior communication skills both written and verbal along with experience presenting to C-level leadershipData-driven approach and excellent analytical skillsPassion for your customers! You do right by them alwaysRequired Experience:Director Key Skills Category Management,Athletics,Customer,ABAP,Hydraulics,ITI Employment Type : Full Time Experience: years Vacancy: 1