Director, Provider Network Development and Relationship Management at Manulife

John Hancock is currently transforming our Long Term Care business to help our customers age in place and receive the care that they need to live as independently as possible. This team focuses on providing access to high-quality and affordable long-term care providers to our customers when they need it.The Director Provider Network Development & Relationship Management is responsible for leading the development optimization and strategic oversight of our provider network. This role is responsible for ensuring network adequacy driving value and fostering strong relationships with healthcare providers network partners and internal stakeholders. The ideal candidate brings a blend of business development contract negotiation skills strategic thinking and a passion for improving healthcare access and quality across diverse populations for our long-term care policyholders.Position Responsibilities:Network Strategy & Design: Lead cross-functional team to deliver the design development and expansion of provider networks to meet regulatory service coverage and business objectives.Contracting & Negotiation: Drive & lead provider network contracting processes ensuring competitive and compliant agreements with measurable discountsStakeholder Engagement: Directly manage key provider network relationships with internal stakeholder teams (product sales operations IT) Data & Performance Management: Track monitor and manage network performance metrics data quality and KPIs; implement improvements based on analytics and feedback.Technology Integration: Proactively collaborate with IT vendors to streamline scheduling data exchange and provider onboarding processes.Regulatory Compliance: Ensure adherence to HIPAA CMS and state-specific regulations particularly in Medicaid and Medicare environments.Required Qualifications:Bachelors degree required; Masters in Healthcare Administration Public Policy or related field preferred8 15 years in provider network management healthcare contracting or payer strategy rolesFamiliarity with CRM systems EHR/EMR platforms and provider data management toolsIn-depth knowledge of sourcing and procurement principles and best practices; in-depth experience and expertise with supplier contractual terms and conditions to mitigate legal and business risk Strong negotiation and relationship-building abilitiesStrategic planning and executionFinancial and pricing analysisExcellent communication and presentation skillsAbility to manage complex projects and competing prioritiesBackground in provider networksWhen you join our team: As part of our global team well support you in shaping the future you want to see. Well empower you to learn and grow the career you want. Well recognize and support you in a flexible environment where well-being and inclusion are more than just words. About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity EmployerAt Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .Referenced Salary LocationBoston MassachusettsWorking ArrangementHybridSalary range is expected to be between$120750.00 USD - $217350.00 USDIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife/John Hancock offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays 3 personal days 150 hours of vacation and 40 hours of sick time (or more where required by law) each year and we offer the full range of statutory leaves of absence.Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay TransparencyCompany: John Hancock Life Insurance Company (U.S.A.)Required Experience:Director Key Skills Network security,SQL,Active Directory,Information Technology,Protocols,Tcp/IP,BGP,Routers,Infrastructure,Linux,Internet,Juniper,DoD,hardware,Technical Support Employment Type : Full-Time Experience: years Vacancy: 1