Director Region Advanced Services at REXEL

Job DescriptionJob DescriptionCompany DescriptionRexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.Job DescriptionWe are looking for a Region Director Advanced Services to join our Rexel team in the Gulf Central Region - Texas, Oklahoma, Arkansas or Louisiana.Summary: The Director of Region Advanced Services is responsible for the performance of the overall industrial solutions and services portfolio. The responsibilities of this role include: consistent and excellent project delivery, generating project scope, project management, people management, services product management, financial forecasting, and partner collaboration. Execution of these responsibilities is expected to drive profitably solutions and services growth for the region.What You'll Do: Lead and execute market strategy for construction services, technical services, supply chain services and LEAN consulting servicesDevelop, coordinate, and deliver “Scope of Work” (SOW) for customer proposalsNegotiation of terms and conditions and identifying any insurance requirements as well as potential risksUnderstand the customer’s business objectives including safety for deliverablesResponsible for development of employee competencyDevelopment and execution of multi-year business planCollaboration with sales account managers and business development managers to create account strategies to grow the industrial solutions and services businessExecutive customer engagementAct as subject matter expert in the education of sales team on value and content of solutions and services portfolioRegular collaboration with multiple key partners on solutions and services portfolio, market needs and portfolio roadmapCommunicate remotely or in-person on-going customer success engagements and develop a cadence of recurring reviews with key customersTechnical and commercial development and direct management of delivery resources aligning with all regional safety and legal policiesResponsible for overall operational excellence and customer satisfaction around solutions and services portfolio and teamEnsure adequate resources are availability and utilization to meet current and future demands according to strategic business plan and changing market demandsDevelop, lead, and mentor specialist team to drive consistent profitable growthCollaborate with key suppliers to plan annual engagement, positioning Rexel as the supplier’s preferred channel to marketDrive a disciplined selling process that starts with an annual plan, includes an accountability process to deliver results, and culminates with exceeding sales goalsDevelop competency plans so resources can be successful in winning available marketDemonstrate commercial understanding of current and future technology segments, with specific technical acumen as needed to round out teams expertiseEstablish appropriate development plans for each employee that they embrace and align their personal needs/desires, with that of the team and business. Appropriately addressing performance challengesCreate a culture focused on success and winning. Celebrate team and individual accomplishmentsPresent proposals to all levels of leadership and technical audiencesOther duties as assignedJob Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. QualificationsWhat You'll Need7+ years of experience in solutions, services, project management, or budget control and optimization3+ years leading a services team successfullyHigh School or GED - Required4 Year / Bachelor's Degree - PreferredKnowledge, Skills & AbilitiesExperience leading in operations management to include customer success for field service and training supportDemonstrated financial acumenProven leadership skills to motivate and influence direct and indirect reports to embrace new concepts and solutionsDemonstrated ability to manage and develop technical talentSelf-motivated and self-managed towards objectivesDemonstrate strong interpersonal communications, organizational and written/verbal communication skillsPrevious experience working as part of a multi-disciplinary teamProven ability to manage multiple partner relationships while achieving target outcomesExposure to Industrial Control Systems including PLC, HMI/SCADA, plant historian, motor control, motion control, etc. technology and applicationsExperience in Operations Management for Field Service and Training SupportFinancial Planning ExperienceAdditional InformationPhysical Demands:Sit: Must be able to remain in a stationary position - Constantly – at least 51%Walk: Must be able to move about inside/outside office or work location - Occasionally – up to 20%Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%Weight and Force Demands:Up to 10 pounds - Occasionally – up to 20%Working Environment:Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%Travels to offsite locations - Occasionally – up to 20%Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. Our Benefits Include:Medical, Dental, and Vision InsuranceLife InsuranceShort-Term and Long-Term Disability Insurance401K with Employer MatchPaid vacation and sick timePaid company holidays plus flexible personal days per yearTuition ReimbursementHealth & Wellness ProgramsFlexible Spending AccountsHSA AccountsCommuter Transit BenefitsAdditional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.Employee Discount ProgramsProfessional Training & Development ProgramsCareer Advancement Opportunities – We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.