Director, Staff Operations / PMO at Rise Broadband

Job DescriptionJob DescriptionApplication Deadline: November 21, 2025 or until position is filledGeneral SummaryThe Director of Staff Operations / PMO is a critical execution and coordination role supporting the CEO and ELT. This individual ensures operational discipline, project continuity, and flawless coordination across executive priorities. This is not a strategy or consulting role—it is a high-accountability, operational execution position ideal for someone who thrives on structure, precision, and results.The successful candidate is a Type A operator—highly organized, detail-oriented, and proactive—who enjoys being the backbone of the leadership office, ensuring that commitments, deliverables, and communications move smoothly across teams. This is a get-it-done role at the heart of the executive office—perfect for someone who loves structure, thrives on making others successful, and measures achievement by order, efficiency, and outcomes. Essential Duties/Responsibilities Executive Coordination & GovernanceServe as the operational hub for the CEO and ELT, managing workflows, action items, and cross-functional priorities.Maintain and update the ELT and Board calendars, ensuring materials, logistics, and pre-reads are organized and distributed in advance.Ensure seamless ELT and Board meeting logistics—agenda design, materials, minutes, and follow-up tracking.Maintain confidentiality and discretion in handling sensitive information.Project & Deliverable TrackingBuild and maintain a comprehensive project tracker across all ELT functions—ensuring accountability, ownership, and visibility of key initiatives.Facilitate weekly ELT action reviews, summarizing progress, dependencies, and upcoming deliverables.Proactively identify risks to deadlines or deliverables and escalate early with recommended mitigation steps.Presentation & ReportingDevelop and refine Board and Executive presentations—highly proficient in PowerPoint with an eye for clarity and professionalism.Compile, analyze, and present operational and project metrics using Excel (including pivot tables, charts, and data summaries).Manage recurring executive dashboards and status updates.Operational Efficiency & Process ImprovementDrive consistency in how ELT projects are scoped, tracked, and reported.Leverage technology tools (e.g., Power BI, SharePoint, etc.) to automate tracking, reporting, and communication.Recommend best practices to streamline workflows and improve collaboration across executive functions.Other duties as assigned Job QualificationsRequiredBachelor’s degree in Business Administration, Operations, or related field.7+ years of experience in executive operations, PMO, or administrative leadership supporting C-level executives.Advanced PowerPoint and Excel skills (required).Proven track record managing executive-level projects, board materials, and confidential information.Exceptional organizational and time management skills; thrives under pressure and against deadlines.Strong written and verbal communication skills.Tech-savvy; comfortable adopting and improving digital workflows.PreferredExperience in a PE-backed or fast-growth environment.Familiarity with Smartsheet, Asana, or similar project management tools.Prior experience supporting a CEO or executive office.Attributes for SuccessDetail-oriented and process-driven: anticipates needs before others do.Highly reliable: delivers consistently with minimal supervision.Service-minded: takes pride in supporting leaders and enabling their success.Calm and unflappable: manages competing priorities with grace.Low ego, high accountability; prefers results over visibility.Please feel free to review our Benefits at the following link: https://www.risebroadband.com/about/careers/benefits/