Director Strategic Accounts at RL People

Job DescriptionDirector Strategic AccountsDallas TX (Hybrid) Full-Time Were partnered with a fast-growing technology organization that helps global enterprises simplify and optimize theirconnected device ecosystems. Our solutions spandevice testing supply chain automation reverse logistics and data analyticsenabling clients to improve quality recover value and operate more sustainably.If youre passionate about creating impact driving growth and helping businesses operate smarter this is the place for you.About the RoleWere seeking an experiencedDirector Strategic Accountsto lead key client relationships across North America and drive growth within our expanding enterprise customer base.In this high-visibility role youll oversee strategic partnerships with some of our most important customersguiding account performance building strong executive relationships and leading initiatives that deliver measurable business outcomes.Youll partner closely with our engineering and operations teams to solve challenges shape strategic roadmaps and ensure customer success. This isnt a maintenance roleits a growth leadership opportunity at the intersection of strategy technology and execution. Travel RequirementThis role involves up to50% travel both domestically and internationally to engage with customers collaborate with internal teams and support operational execution.What Youll Do:Drive Revenue & Growth:Meet financial targets through expansion upsell and strategic account development initiatives.Strategic Account Leadership:Develop and execute account plans aligned with customer goals ensuring operational excellence and continuous improvement.Customer Success:Lead regular client reviews (MMRs QBRs) deliver on SLAs and strengthen customer satisfaction and retention.Relationship Management:Build deep trust-based relationships with senior stakeholders; act as a strategic advisor and escalation point.Operational Oversight:Partner with operations and engineering to ensure flawless delivery and proactive issue resolution.Innovation & Collaboration:Work cross-functionally with product marketing and sales teams to design solutions that meet evolving customer needs.Growth Initiatives:Support business development in areas like trade-in programs SaaS analytics and automation; explore partnership and channel opportunities.What Youll Bring:10 years experience in strategic account management enterprise client success or business development ideally withinmobile telecom SaaS supply chain or technologyindustries.Proven success managing large complex customer relationships with accountability for revenue and growth.Strong financial acumen and a track record of hitting revenue and retention targets.Excellent communication and relationship-building skills at the executive level.Strategic thinker with operational disciplineable to move seamlessly from long-term vision to day-to-day execution.Experience working in global organizations and navigating cross-cultural business relationships.Bachelors degree in Business Engineering or related field (MBA preferred).Why Youll Love This Role:High Impact Lead strategic accounts that shape the connected technology industry.Collaborative Culture Work with smart driven peers who challenge and support you.Career Growth Expand your leadership skills and advance within a scaling tech organization.Flexibility Hybrid work model with a focus on outcomes not micromanagement.Inclusive Environment Every voice is valued; innovation thrives through diversity.Strong Benefits Competitive compensation health coverage retirement plans and more.If youre a strategic relationship-driven leader who thrives at the intersection oftechnology operations and customer success wed love to hear from you.Required Experience:Director Key Skills Finance Control,Finance,ABAP,Body Care,Avionics,Brokerage Employment Type : Full-Time Experience: years Vacancy: 1