Director, Strategic Clinical Vendor Oversight and Relationship Lead (CRO) at Genmab

At Genmab, we are dedicated to building extra[not]ordinary® futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines® that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals’ unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees.

Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so.

Does this inspire you and feel like a fit? Then we would love to have you join us!

The Director, Strategic Clinical Vendor Oversight and Relationship Lead is responsible for advancing and operationalizing Genmab’s clinical outsourcing and vendor governance model across the development portfolio.  In close partnership with the Head of Function, this role drives portfolio level CRO/clinical vendor performance management across all Clinical Trial Delivery, operating model refinement, and process innovation initiatives that enhance scalability, predictability, and quality of trial delivery. The position provides portfolio-wide visibility into vendor performance, leads cross-functional improvement programs, and ensures outsourcing practices evolve in alignment with Genmab’s expanding Phase II/III pipeline.  

Responsibilities

Operational Oversight  

• Provide portfolio-level oversight of outsourced Phase I–III clinical trials, identifying systemic performance trends and execution risks across programs. 

• Ensure vendor delivery aligns with strategic portfolio timelines, budget expectations, and quality standards. 

• Lead resolution of complex or high-impact operational issues, serving as senior escalation point within established governance pathways 

• Drive consistent application of oversight standards and performance expectations across study teams. 

Vendor Management 

• Lead operational performance oversight of assigned clinical vendor(s), ensuring effective implementation of established governance frameworks and partnership models. 

• Represent the function in Portfolio Operational Committee meetings and contribute to executive-level Steering Committee discussions in collaboration with the Head of Function as necessitated. 

• Oversee performance analytics and trend reporting to enable proactive risk management and continuous improvement. 

• Partner with Procurement to strengthen performance-based oversight and cost transparency. 

Process Optimization 

• Lead department initiatives to refine and scale the outsourcing operating model in alignment with portfolio growth 

• Identify systemic inefficiencies across trial start-up, execution, and closeout and implement standardized best practices to reduce variability. 

• Drive development and adoption of governance playbooks, oversight dashboards, and performance metrics. 

• Partner with Digital and innovation initiatives to modernize vendor oversight through data-driven tools and automation. 

Team support and Collaboration 

• Serve as advisor and escalation resource to Development Operational Program Leaders, Global Trial Leaders, Clinical Trial Managers, and cross functional leaders on vendor oversight strategy and execution. 

• Establish training frameworks and capability-building initiatives to elevate outsourcing and governance competencies across the organization. 

• Foster a culture of accountability, partnership, and continuous improvement. 

Cross-functional Partnership 

• Partner with key stakeholders within Clinical Trial Delivery, Clinical Strategy, Regulatory Affairs, Quality, Finance, and Procurement to ensure outsourcing practices support broader development objectives 

• Provide strategic insight into vendor capacity, performance risks, and execution readiness to inform portfolio planning. 

• Strengthen collaboration with vendors to promote transparency, proactive issue management, and long-term partnership effectiveness. 

Compliance and Governance 

• Ensure outsourced trial activities align with ICH-GCP, global regulatory requirements, and Genmab quality systems 

• Oversee inspection-readiness for vendor-managed activities and support audit preparedness across programs. 

• Monitor industry and regulatory trends and recommend enhancements to governance practices accordingly. 

Qualifications

Education

• Bachelor’s degree required; advanced degree preferred.

Experience

• 8–10+ years of experience in clinical operations, vendor oversight, or outsourcing management within biotech/pharma.

• Experience working in clinical trial management and execution

• Familiarity with portfolio-level operational standards

• Solid understanding of ICH-GCP and global regulatory requirements.

For US based candidates, the proposed salary band for this position is as follows:

The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as discretionary bonuses and long-term incentives. 

When you join Genmab, you’re joining a culture that supports your physical, financial, social, and emotional wellness. Within the first year, regular full-time U.S. employees are eligible for:

• 401(k) Plan: 100% match on the first 6% of contributions

• Health Benefits: Two medical plan options (including HDHP with HSA), dental, and vision insurance

• Voluntary Plans: Critical illness, accident, and hospital indemnity insurance

• Time Off: Paid vacation, sick leave, holidays, and 12 weeks of discretionary paid parental leave

• Support Resources: Access to child and adult backup care, family support programs, financial wellness tools, and emotional well-being support

• Additional Perks: Commuter benefits, tuition reimbursement, and a Lifestyle Spending Account for wellness and personal expenses 

About You

• You are genuinely passionate about our purpose

• You bring precision and excellence to all that you do

• You believe in our rooted-in-science approach to problem-solving

• You are a generous collaborator who can work in teams with a broad spectrum of backgrounds

• You take pride in enabling the best work of others on the team

• You can grapple with the unknown and be innovative

• You have experience working in a fast-growing, dynamic company (or a strong desire to)

• You work hard and are not afraid to have a little fun while you do so!

Locations

Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you’re in one of our office spaces or working remotely, we thrive on connecting with each other to innovate.

About Genmab

Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab’s vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO®) antibody medicines.

Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X.

Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).

Please note that if you are applying for a position in the Netherlands, Genmab’s policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.