Disabled Veterans Outreach Program Specialist (DVOP) at State of Ohio

The ideal candidate at minimum must have the following:OPTION 1:Formal education in arithmetic that includes fractions decimals & percentages & in reading writing & speaking common English vocabulary;AND 3 months training OR 3 months experience in Interviewing;AND 3 months training OR 3 months experience in public relations;AND 3 months training OR 3 months experience in office practice and procedures;AND 6 months training OR 6 months experience in operation of personal computer.OPTION 2:The equivalent of minimum class qualifications for employment noted above.Tips For Your ApplicationWhen completing the different sections of this application be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.Pay InformationThis position is in the State of Ohios OCSEA Pay Schedule Pay Range 29. Unless required by legislation or union contract starting salary will be the minimum salary of that pay range (step 1 currently $24.16 per hour). These ranges provide a standardized pathway for pay increases. With continued employment new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.Pay Range 29Step 1Step 2Step 3Step 4Step 5Step 6Step 7Hourly$24.16$24.86$25.77$26.76$27.92$29.22$30.55Annual$50253$51709$53602$55661$58074$60778$63544Months of EmploymentAt Hire6 months18 months30 months42 months54 Months66 MonthsAt the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:Medical CoverageFree Dental Vision and Basic Life Insurance premiums after completion of eligibility periodPaid time off including vacation personal sick leave and 11 paid holidays per yearChildbirth Adoption and Foster Care leaveEducation and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)Public Retirement Systems (such as OPERS STRS SERS and HPRS)&Optional Deferred Compensation (Ohio Deferred Compensation)*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.ADA NoticeIf you require an accommodation based on a disability for any step of the selection process please contact Selection Priority Notice OCSEACurrent employees of ODJFS in the OCSEA union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internal OCSEA applicant is not selected for this position.Background check informationThe final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39) and as outlined in the posting.Office of Workforce Development (OWD)The Office of Workforce Development (OWD) administers several federal workforce programs and oversees a network of local OhioMeansJobs centers which provide free job training and other services for Ohioans looking for work and employers seeking workers. OWD also assists job seekers through an online job matching system that brings both employers and job seekers to one easy-to-use website. Learn more about the office by visiting the ODJFS OWD webpage.What Youll DoConduct individual interviews to learn about veterans interests and needs; articulate program services and activities; identify service options applicable to customer needs.Develop and propose employment or training goals and link veterans to other programs for assistance. Develop individual employment service plans; guide customers to effectively use in employment and training programs and services.Manage caseload; provide case management; facilitate appropriate support services and/or make referrals; identify and evaluate barriers and explore solutions to assist in removing barriers; assist in obtaining needed documentation.In collaboration with the enrolled veteran develop individual employment/career plans; guide customers to effectively use employment and training programs and services for veterans.Administer a variety of assessments and informal and formal career tools; review and explain results; incorporate assessment results into employment plans in conjunction with relevant labor market information; prepare and present information to the veteran.Review information about veteran capabilities employment barriers and customer needs considering labor market to recommend the course of action (OhioMeansJobs job search vocational education intensive case management services etc.).Collaborate with the VA other agencies and civic organizations; Veterans Service Organizations (VSOs); homeless shelters; vocational rehabilitation and employment programs; family service centers; reserve and national guard units; veteran medical centers; and other sites/organizations to inform staff of services available to veterans through OhioMeansJobs and to connect with veterans in need of services.Develop and maintain relationships with other service providers and employers to promote employment and training for disabled veterans. Keep informed of available external veteran resources.Necessary Skills:Working-level oral communication skills - convey information orally according to the needs of the audience and receive and understand spoken informationWorking-level knowledge of coaching techniquesWorking-level workload management skills - plan and organize assignments to create timely accurate work products Work efficiently remain focused and handle interruptions effectivelyAwareness-level computer skills - use computer hardware and software to complete assignmentsSchedule:Hours are 7:00 a.m. and 6:00 p.m. (flex schedule may be available)Office location is the OhioMeansJobs - Hamilton County - 1916 Central Parkway Cincinnati OH 45214Travel: Youll travel 1.5 to 2 days per week throughout a multi-county area. Overnight travel is occasionally required.PN(s): and Challenges:Youll work with veterans with significant barriers to employment dealing with difficult life choices and issues that can lead to emotional exhaustion.Who We AreThe Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:Cash and Food AssistanceEmployment Services and Workforce DevelopmentUnemployment InsuranceAdult Protective ServicesChild SupportPublic service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someones world!Guiding PrinciplesWe will be a leader in customer satisfaction.We will have a reputation that attracts and retains talented diverse and dedicated employees.We get better at what we do every day.Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Required Experience:IC Key Skills Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts Employment Type : Full-Time Department / Functional Area: Customer Service Experience: years Vacancy: 1