Dispatcher I at State of Wyoming

Description and FunctionsOpen Until FilledGENERAL DESCRIPTION:The Wyoming Department of Transportation (WYDOT) is committed to providing a safe high-quality and efficient transportation system for the State of Wyoming. We are currently seeking a Dispatcher I for the Wyoming Highway Patrol Dispatch Program in Cheyenne Wyoming. The Wyoming Highway Patrol are leaders and partners in public safety ensuring a safer tomorrow.The Wyoming Highway Patrol is looking for candidates who want a rewarding career and to make a difference. If youre able to calmly and accurately process information sometimes during high-stress or emergencies then this job may be perfect for you! At the Wyoming Highway Patrol were committed to making a difference while serving with compassion and professionalism. To see what life at WYDOT can mean for you we invite you to view below:A Wyoming Highway Patrol Dispatcher I is the entry-level WHP dispatch personnel. Formal classroom and on-the-job training introduce this unique career field to successful candidates providing basic knowledge fundamentals and procedures needed in this position. WHP dispatchers provide the vital communications link between the public and emergency services utilizing a two-way radio system and extensive computer operation. With an emphasis on officer safety WHP dispatchers also ensure law enforcement officers receive the necessary assistance and backup. WHP dispatchers require excellent interpersonal skills good memory retention and the ability to calmly and accurately process information under pressure. Work involves rotating shifts weekends and holidays.This position offers:**$2000 Hiring Bonus**See Notes section for EligibilityCulture of public service and a commitment to work/life balanceHealth Dental and Vision InsuranceState Retirement plan and additional savings opportunities (deferred compensation)Paid vacation sick leave and holidaysCheyenne is the capital city of Wyoming. It is home to Cheyenne Frontier Days which is held over ten days centered around the last full week in July is known as the largest outdoor rodeoand western festival in the world and the Cheyenne Frontier Days Old West Museum with exhibits about early rodeos and artifacts like 19th-century passenger wagons. Wyoming is one of the few states with no state income tax.Human Resource Contact: Keri Long ESSENTIAL FUNCTIONS:The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.To be successful employees must pass each phase of this training. Doing so requires extensive homework and independent study and guidance and advice from experienced trainers and colleagues.Upon successful completion of the classroom portion of the training a phone room training program begins. Upon successful completion of the phone room training a radio training program begins.Learn basic knowledge fundamentals and procedures of law enforcement dispatching.Under supervision completes on-the-job training which involves actual workplace conditions that ensure the linkages between classroom knowledge and job performance skills.Must develop an experience base that complements the formal classroom training.Upon completing the identified tasks and proper record documentation the dispatcher must progress to a level where constant supervision is no longer required.Performs the next levels duties but is in an evaluation status that determines if job performance is satisfactory and meets the requirements necessary to be promoted.QualificationsPREFERENCES/**AGENCY REQUIREMENTS:Preference may be given to applicants exhibiting highly desired attributes suchgood communication and people skills; attention to detail; good memory retention; familiarity with computers; and strong typing ability.However anyone interested in these areas is encouraged to apply. We will provide the successful applicant with training and mentorship to ensure that you have the resources and knowledge needed to succeed.**Must be a US CitizenKNOWLEDGE:Knowledge of basic law enforcement principles with emphasis on officer safety procedures and protocol.Knowledge of the role and key components of all criminal justice agencies and the use of available resources (including wrecker companies emergency services and other support organizations.)Knowledge of city county and state multi-jurisdictional boundaries and a computerized mapping system.Knowledge of codes abbreviations vernacular and phraseology used in law enforcement.Knowledge of policies procedures formats and codes established by the FBI concerning the National Crime Information Center (NCIC) network.MINIMUM QUALIFICATIONS:Education & Experience Substitution:1-3 years of progressive work experience (typically in Dispatch)Certificates Licenses Registrations:NoneOREducation:Associates DegreeExperience:No prior experience requiredCertificates Licenses Registrations:NoneNecessary Special RequirementsPHYSICAL WORKING CONDITIONS:Applicants must be able to work shifts holidays and weekends.Applicants must be physically able to hear and record messages transmitted over radio telephone or similar devices.NOTES:FLSA: Non-ExemptCandidates hired into this classification typically qualify to promote to a PSDI06 (Dispatcher II: $26.40 hourly) within two years.Applicants must not have driving privilege suspensions within three (3) years of the testdate.Applicants will be subject to a thorough background investigation including a credit check and psychological polygraph medical and drug testing.Applicants must passan FBIfingerprint check and must not have any felonyconvictions or indictments.Applicants must not have used marijuana within one (1) year of the test date.Applicants must not have used any other controlled substance within three (3) years ofthe test date.Must be a U.S. citizen.The Wyoming Department of Transportation and Wyoming Highway Patrol are Drug-Free Workplaces.E-Verify: WYDOT uses E-Verify an Internet-based system to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.Qualifying eligibility and criteria for the hiring bonus **Temporary employees accepting a part-time permanent position.Current employees accepting a promotional opportunity - recruitment must have been opened to the public.One year of service to WYDOT must be completed; failure to complete this requirement will forfeit the hiring incentive and funds will be recouped from final pay.Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.Employees would only be eligible for one (1) hiring bonus in a 12 month period.If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period they would be required to pay the bonus back.Supplemental InformationTo learn more about the Wyoming Department of Transportation please visit us at: to view the State of Wyoming Classification and Pay Structure.URL: State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. Class Specifications are subject to change please refer to the A & I HRD Website to ensure that you have the most recent version. Key Skills Typing,Data Entry,Customer Service,AS400,Transportation Management Systems,Computer Skills,Paratransit,Microsoft Outlook,Computer Literacy,Dispatching,Logistics,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1