Advantage Services Coordinator at CommonBond

Home is the foundation for everything in life. Since 1971 our model has been about supporting residents in finding stability and achieving their goals. Its why were more than housingwe combine quality affordable homes with our on-site Advantage Servicesbecause we believe that all people can thrive with the right support and opportunities. Today over 13000 peoplefamilies seniors veterans and people with disabilities and other barrierscall a CommonBond community home. Our core values are Respect Integrity Partnership InnovationandExcellence. We live these values and look for people who embody them to represent our organization in the community. If this sounds like you please consider joining our team.Why CommonBond CommunitiesWork-life balanceEmployee referral programBenefits based on eligibility: Health insurance Dental Vision PTO Sick Time Floating Holiday Employer matching 401(k) STD/ LTD Life insurance and a variety of employee-paid benefit optionsA respectful and growth-oriented workplaceEmployee recognition and rewards programA chance to make a difference in the community!Ongoing training and professional developmentSalary Range:$25.00 Per HourCommonBond Communities invites qualified applicants to apply for the Advantage Services Coordinator position at our Granada Lakes Townhomes and Oak Terrace sites in Oakdale MN. The primary responsibility of the role is to implement resident-centered services and promote community building and engagement through resources advocacy crisis intervention and supportive services to residents. Primary responsibilities include service coordination housing stability support program coordination accurate documentation and peer mentorship.ESSENTIAL JOB FUNCTIONS AND ASSOCIATED TASKSProvides comprehensive recovery-oriented case management services for assigned individual residentsConducts a thorough strengths-based assessment with each new resident and reassesses regularly with individual plan development.Develop an asset-based service plan with each resident and update the plan with each resident quarterly.Links residents with new community-based services as individual plans warrant and assists residents in maintaining existing community-based linkages as needed.Provides individual counseling utilizing evidence-based techniques such as motivational interviewing.Provides case coordination for residents with internal and external partners.Takes the lead in responding to individual crises.Coordinates with residents property management and Housing Coordinator to resolve lease violations and other housing sustainability issues.Facilitates recovery-oriented rehabilitative individual activitiesIncorporates at least one educational activity into each residents service plan.Provides or facilitates evidence-based group education in Illness Management Recovery work-readiness skills development relapse prevention home management and living skills.Contributes to the development of the community by participating in such responsibilities as the Resident Council and the community newsletter.Assists residents to positively resolve situations that place tenancy at riskMeet with each resident (individual or group) within 30 days of move-in to ensure the residents understanding of the lease handbook and house rules.Responds to specific property management concerns regarding individual resident lease adherence within 24 hours of being informed of a concern (within 1 hour in emergencies).Works collaboratively with both residents and property management to fully resolve lease adherence concerns/housing risk and minimize lease terminations.Develops implements and monitors written agreements for resolving housing risk with residents.Assists residents with preparations for unit inspections and recertifications.Mediates disputes between neighbors and/or between residents and property management.Works as an effective team memberParticipates effectively as a collaborative member of a coordinated property management/ services team.Participates effectively as a coequal member of a team of service coordinators with shared responsibility for supporting all residents.Actively participates in Advantage Services team meetings and promotes collaborative problem-solving and professional development.Work collaboratively with property management staff and other departments of CommonBond CommunitiesMaintains timely accurate complete and secure resident recordsGathers and accurately enters individual resident and program data into CBC local state and national databases as required by program funding within required timeframes.Reviews and updates paper and electronic files of assigned residents at least quarterly including:Releases and data privacy requirementsHMIS reporting requirementsETO reporting requirementsEnsures that paper and electronic data are secured from access by unauthorized persons.OtherDevelop an annual professional growth plan for continuing trainingDevelop a directory of services/resources for each housing communityCoordinate publication of each housing communitys monthly newsletterCompletes other miscellaneous projects as assignedMINIMUM REQUIREMENTSAssociate or Bachelors degree in a related field or at least three years of experience in a related field.Two years of experience implementing human service programs focused on ethnically socially and/or economically diverse populations.Two years of experience implementing programs that address mental health chemical health and/or co-occurring disorders and homelessness.Two years of experience implementing programs that use evidence-based models of intervention (e.g. IMR supported employment supportive housing).Excellent interpersonal verbal and written communication skills.Demonstrated experience working within diverse communities which include people of various ages genders sexual orientations national origins income levels ability levels religious affiliations races and languages.Experience utilizing MS Office and web-based programs.Ability to respond to specific property management concerns regarding individual resident lease adherence within 24 hours of being informed of a concern (within one hour in emergencies).Be Certified in CPR and First Aid or have the ability to become certified within six months of starting position.Be at least 21 years of age.Provide proof of a current and valid drivers license issued in the state of residency.Have or be willing to obtain adequate automobile insurance.Meet the company Motor Vehicle Record (MVR) criteria.PREFERRED REQUIREMENTSResidential and/or clinical experience with persons experiencing mental illness chemical dependency co-occurring disorders and homelessness.Experience with medical social work and documentation.Knowledge and experience in supportive housing.De-escalation and crisis intervention skills. PHYSICAL REQUIREMENTSAbility to sit for extended periods.Ability to lift carry push and/or pull up to 50 lbs.Ability to file documents.Ability to enter data into a computer.Ability to interact verbally with internal and external audiences.OTHER REQUIREMENTSMust be willing and able to travel between sites.Must be willing to work evenings and weekends as scheduled.Must be willing to carry a cell phone.Required Experience:IC Key Skills Electro Mechanical,Instrument Maintenance,Adobe Dreamweaver,Document Control Management,E-Commerce Employment Type : Full-Time Experience: years Vacancy: 1