Dispatcher at Modivcare

Are you passionate about making a difference in peoples lives Do you enjoy working in a service-oriented industry If so this opportunity may be the right fit for you!Modivcare is looking for a Dispatcher to schedule route and dispatch trips to third-party providers. You will handle the coordination of pre-scheduled trips to medical facilities. You will report to our Operations leadership team.You will...Schedule route and dispatch trips to all manner of providersHelp coordinate mass transportation when neededAdminister trips for volunteer/independent drivers and mileage reimbursement programComplete all documentation and process tasks associated with mileage mapping and application procedures if responsible for volunteer/independent drivers and mileage reimbursement programsWork with transportation providers and health care facilities to resolve problemsAssign reservations to network providers to ensure that vehicle resources are used most to meet client demandManage with transportation providersEnsure accurate trip data inputWe are excited to speak to someone with the following...High School Graduate or General Education Degree (GED)0-2 years customer service experience in an inbound call center environment with heavy phone volume and data entryRouting scheduling or dispatch experiencePrior in-bound call center experienceKnowledge of transit systemKnowledge of Medicaid guidelines and covered servicesPay Starting at $17.50 an hour.Modivcares positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role the number of roles and the number of applications received. We encourage our prospective candidatesto submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities andencourage prospective candidates to check back often for new postings.We value our team members and realize the importance of benefits for you and your family.Modivcare offers a comprehensive benefits package to include the following:Medical Dental and Vision insuranceEmployer Paid Basic Life Insurance and AD&DVoluntary Life Insurance (Employee/Spouse/Child)Health Care and Dependent Care Flexible Spending AccountsPre-Tax and Post --Tax Commuter and Parking Benefits401(k) Retirement Savings Plan with Company MatchPaid Time OffPaid Parental LeaveShort-Term and Long-Term DisabilityTuition ReimbursementEmployee Discounts (retail hotel food restaurants car rental and much more!)Modivcare is an Equal Opportunity Employer.EEO is The Law - click here for more informationEqual Opportunity Employer Minorities/Women/Protected Veterans/DisabledWe consider all applicants for employment without regard to race color religion sex sexual orientation national origin age handicap or disability or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance please reach out to us at Key Skills Typing,Data Entry,Customer Service,AS400,Transportation Management Systems,Computer Skills,Paratransit,Microsoft Outlook,Computer Literacy,Dispatching,Logistics,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1