Dispatcher at MTM

At MTM Transit it is never just a ride its personal. We understand that our passengers deserve personalized attention and exceptional care and to us every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation collaboration and growth. If you are passionate driven and ready to join a team where your work will directly transform and shape our industry then we want to talk to you!What will your job look likeThe Dispatcher works to direct the day-to-day route and trip operations. Assists with organizing and conducting activities to assure safe cost-effective on-time operating performance tracks and reports sign-in and sign-out times assure routes are timely and communicate service issues to the appropriate personnel. This work is done in compliance with the procedures defined by the client and in conformance with company procedures which involves daily communication and interaction with drivers and monitors (as applicable).Location: 116 W 3rd St Perrysburg OH 43551What youll do:Assist with all phone call information and dispatching of ridesOrganize and route trips based on schedule and location to ensure optimal performanceProvide assistance to drivers for directions to destinationsAssist drivers and transportation providers with problems or issues relating to schedulingEstablish and maintain effective communication with transportation providersReport and record all incidents to the applicable managerDocument and report provider no shows or on-time-performance issuesInform transportation providers of their next-days trips and any new trips that occurMonitor radio telephones and on-road provision of service for qualityRecord time of departure destination and expected time of returnProvide feedback on drivers performancePerform additional duties as assigned or requiredWhat youll need:Experience Education & Certifications:High school diploma or G.E.D. equivalent2 years in transportation routing dispatching and scheduling expertise preferred1 year experience working with the applicable transit scheduling system preferredKnowledge of GPS and GIS systems preferredPossess valid authorization to work in the United StatesSkills:Must be able to demonstrate effective use of scheduling software two-way radio communication and data analysis skillsSkills in the use of computers including Microsoft Word Excel and other Microsoft applicationsRegular attendance is requiredEven better if you have...Ability to work flexible hours as requiredAbility to maintain high level of confidentialityExcellent communication and interpersonal skillsGood organizational skills with attention to timeliness and detailWhats in it for you: Health and Life Insurance PlansDental and Vision Plans401(k) with a company matchPaid Time Off and Holiday PayMaternity/Paternity LeaveCasual Dress EnvironmentTuition ReimbursementMTM Perks Discount ProgramLeadership Mentoring OpportunitiesHourly Rate: $16.00/hrThis information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the jobs location. We offer competitive pay that varies based on individual skills experience and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more you are welcome to discuss this with us as you move through the selection process.Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local State and Federal law. If you are in need of accommodations please contact MTMs People & Culture. #MTMTransit Key Skills Typing,Data Entry,Customer Service,AS400,Transportation Management Systems,Computer Skills,Paratransit,Microsoft Outlook,Computer Literacy,Dispatching,Logistics,Phone Etiquette Employment Type : Part-Time Experience: years Vacancy: 1