Dispatcher at Titanium Transportation Group

Company ProfileTitanium is a leading logistics and transportation company servicing Canada and the United States. We are a recognized consolidator of asset-based transportation companies having completed thirteen acquisitions since 2011. Titanium has also been ranked by Canadian Business as one of Canadas Fastest Growing Companies for twelve consecutive years and in 2020 was recognized by Financial Times as one of Americas Fastest-Growing Companies. We welcome growth new ideas and the provision of opportunity!Job SummaryThe Dispatcher will work as a member of our Titanium American Trucking Team to communicate directly with drivers dispatching them based on shipping requirements. They will work with all areas of the operations to ensure that the shipping requirements are adhered to and will ensure that a constant line of communication remains open with assigned drivers to ensure that performance expectations are met and where possible exceeded.Job Duties and ResponsibilitiesUsing assigned systems and applications schedule drivers for shipping requirements per booking instructions ensuring all information is relayed accuratelyWork closely with all areas of the Operations team to ensure that all orders are coordinated for on-time deliveryEnsure that all inbound and outbound shipments are coordinated with respective staff at each shipping destinationReview driver performance and participate in driver reviews as requestedComply with laws regulations and standards completing any required documentation as applicableMeet performance deadlines and adhere to all client shipping requirementsAbility to be flexible and work extended hours as requiredAdhere to all Titanium American Trucking Inc. service standards and policies including Health & SafetyWork in compliance with the provisions of Occupational Health and SafetyPerform all other duties as assignedJob RequirementsStrong verbal and written English communication skillsProficient with the use of a computer including but not limited to the use of Microsoft Office Software (Outlook Excel Word PowerPoint)Experience working with TMW software would be considered an assetSound business judgment and ability to perform insightful analysisStrong understanding of transportation industry and associated laws such as DOT regulationsExperience working with customers through various means of communication and ability to manage customer relationsAbility to communicate effectively with others and work as a member of a teamProven problem solving and analytical skills; organizational planning and time management skillsStrong understanding of the geographical area including the United States is a position requirement for a US positionMust be able to lift and move up to 50 pounds safely and effectivelyPosition DetailsFull-time employmentOnsite environment - no remote work availableShare Purchase Plan - opportunity to buy company shares through payroll at a 100% matchGroup Benefits offered - health and dentalTitanium is committed to investing in our employees through the use of annual performance reviews - we promote from within!Titanium Transportation Group Inc. is an Equal Opportunity EmployerWe thank all applicants in advance; however only applicants being considered for an interview will be contacted. Key Skills Typing,Data Entry,Customer Service,AS400,Transportation Management Systems,Computer Skills,Paratransit,Microsoft Outlook,Computer Literacy,Dispatching,Logistics,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1