DispatcherFleet Manager 77 6AM to 6PM at United Vision Logistics

Roles & Responsibilities:Primary duties include but not limited to the following:Upon receipt of a customer order the FM will utilize strong reasoning and good judgment to make the most cost effective decision when assigning the load to an owner operator or outside carrier. FM must assess capacity and equipment requirements to determine the best method of transportation. When outside carrier is used FM must ensure carrier has proper insurance to meet both the companys and customers requirements.Negotiate rates with agent driver or customer taking into consideration market capacity and location when considering and agreeing to price for service.Must ensure the safety of our staff owner operators and the customers products. FM evaluates the customer requirements and driver board for an available owner operator and equipment which meets the specific requirements. Taking into consideration all necessary factors including but not limited to the drivers qualifications the drivers available hours of service the type of load being hauled the destination of the load and deadlines imposed by the customer.Must exercise the same judgment when making all decisions necessary to assign equipment to each load taking into consideration all necessary factors including but not limited to the type of load being hauled DOT safety requirements the availability of equipment and deadlines imposed by the customer.Extensive troubleshooting. Makes recommendations to resolve complex operational problems through a proactive approach with service providers and operations. Resolve customer service issues that arise. This requires working through the drivers terminals 3rd party carriers and regularly communicating with the customer throughout resolution. These issues could involve but not limited to dispute over the cost of the load Company terminal load distribution or possibly the rerouting due to DOT requirement truck breakdown weather or a safety service incident.Relationship management with our customers terminals and owner operators.Identifies area to improve service levels.Qualifications/Experience:BS degree or equivalent experienceMust have 2-5 years experience in the oil industry or dispatching experience of 2 yearsKnowledge types of trucks and ancillary equipment used for transportationMust possess excellent oral communication interpersonal multi-tasking skills in a time-sensitive work environmentMust have familiarity and proficiency in the use of personal computersMust have quick and accurate keyboarding skillsSpecific Requirements/Competencies:This person must demonstrate superior decision-making skills in an extremely time-sensitive work environment on behalf of the Company. This person must also demonstrate confidence in making operational judgment calls on matters affecting critical customer service issues. This person must also possess strong organizational skills for prioritizing workload. No extraordinary physical requirements; work is primarily performed in an indoor non-hazardous environment.Required Experience:Manager Key Skills AS400,Transportation Management Systems,Microsoft Outlook,Vehicle Maintenance,Dispatching,Maintenance Management,OSHA,Maintenance,Fleet Management,Operating Systems,Leadership Experience,Logistics Employment Type : Full-Time Department / Functional Area: Operations Experience: years Vacancy: 1