Drawback Consultant at Expeditors

As a Drawback Consultant you are responsible for all aspects of a customers drawback program. This includes but is not limited to collecting and analyzing necessary import and export data filing accurate and timely claims acting as primary liaison between customer and CBP and ensuring the overall programs success and regulatory compliance.  Additional duties as assigned.Major Duties and Responsibilities:Analyze format and verify all data to process accurate and complete drawback claims and maintenance of those documentsMaintain clear and complete notes of any nuances or peculiarities related to the customers data product identification codes set or bills of material claims or methodology for managing the accountUnderstand customers duty recovery and service level expectationsEscalate customer data and claim issues and delays to Department Manager as appropriateMaintain a customer-centric approach: routine updates of claim submissions or data issues that might delay claim submissions. Over-communication verses under-communication. Qualifications : Undergraduate degree or equivalentKnowledge of CBP compliance and drawback rules & regulationsPrior work experience in an international trade compliance and/or Customs environmentAbility to work independently and manage multiple deadlinesLicensed Customhouse Broker preferredSuperior technical and computer skills (Microsoft Excel Access)Detail-oriented with a pro-active and team-player attitudeAbility to multitask and high attention to detailExcellent customer service skillsPerformance Standards:Display solid understanding of department operating processes/procedures within the first 90 days.Demonstrate basic knowledge and understanding of drawback process within 180 days of hire.Excellent computer skills with an emphasis on continual learning and process improvement.Accuracy in all claims documentation and communication with customers and CBP.Timely responses to customer and CBP requestsSelf-sufficient in maintaining/managing desk.Professionalism in all aspects of behavior.Additional Information : Expeditors offers excellent benefits:Paid Vacation Holiday Sick TimeHealth Plan: MedicalLife InsuranceEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the companyEmployee Referral Program BonusRemote Work : NoEmployment Type : Full-time Key Skills Sales Experience,Direct Sales,Hyperion,Financial Services,Financial Concepts,Banking,Oracle EBS,Securities Law,Peoplesoft,Oracle,Financial Management,Workday Experience: years Vacancy: 1