Durable Medical Equipment Liaison Home Medical Equipment Springfield at Bon Secours Mercy Health

Thank you for considering a career at Mercy Health!Scheduled Weekly Hours:40Work Shift:Days (United States of America)Full Time DaysMercy HealthAs a faith-based and patient-focused organization Mercy Health exists to enhance the health and well-being of all people in mind body and spirit through exceptional patient care. Success in this goal requires a culture of compassion collaboration excellence and respect. Mercy Health seeks people that are committed to our values of compassion human dignity integrity service and stewardship to create an environment where associates want to work and help communities thrive.Job Summary:Serves as a positive link between referral sources and DME to provide DME needs to patients. Manages general intake for referrals for DME and responds to phone calls. Assists Manager or Supervisor to ensure Customer Service & Delivery staff is performing duties effectively and efficiently.Essential Functions:Communicates and coordinates with referral sources for DME referrals. Facilitates delivery of DME to patients.Works with referral sources and case management so discharges go smooth for patient satisfaction.Communicates with departments about orders and documentation errors. Communicates observations facts and comments with interdisciplinary team members individually and through team meeting presentations as is appropriate.Processes orders received accordingly to policy and procedures and within designated time period.Provides and instructs clients in the installation and operation of equipment provided by DME.Enhances professional growth and development through participation in educational programs current literature workshops and in-service meetings.Complies with applicable Food & Drug Administration Department of Transportation and Public Utilities Commission requirements in performing job duties that require the use of home oxygen and other hazardous materials.Maintains knowledge of products and services available through the department and can communicate.This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor subject to reasonable accommodation.Education:High School/GED (required)Experience:Experience working with durable medical equipment (DME) (preferred)Skills & Abilities:Strong interpersonal skills and able to effectively interact with patients their families physicians and other staff membersMultitaskingComputer skillsCommunication skillsAble to effectively work with diverse peopleOrganizationAble to keep accurate records and inventories of suppliesPrioritizes work appropriatelyTroubleshootingCreative thinkingMany of our opportunities reward your hard work with:Comprehensive affordable medical dental and vision plansPrescription drug coverageFlexible spending accountsLife insurance w/AD&DEmployer contributions to retirement savings plan when eligiblePaid time offEducational AssistanceAnd much moreBenefits offerings vary according to employment status.All applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employers please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at Mercy Health is an equal opportunity employer.As a Mercy Health associate youre part of a Misson that matters. We support your well-being personally and professionally. Our benefits are built to grow with you and meet your unique needs every step of the way.What we offer Competitive pay incentives referral bonuses and 403(b) with employer contributions (when eligible) Medical dental vision prescription coverage HAS/FSA options life insurance mental health resources and discounts Paid time off parental and FMLA leave short- and long-term disability backup care for children and elders Tuition assistance professional development and continuing education supportBenefits may vary based on the market and employment status.Department:DME - SpringfieldIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at . Key Skills Anti Money Laundering,Active Directory,Computer Software,ABAP,ESL Teaching,Accident Investigation Employment Type : Full-Time Experience: years Vacancy: 1