Early Career AI Engineer at Rakuten

Job Description:Rakuten Group Inc. (TSE: 4755) is a global technology leader in services that empower individuals communities businesses and society. Founded in Tokyo in 1997 as an online marketplace Rakuten has expanded to offer services in e-commerce fintech digital content and communications to 2 billion members around the world. The Rakuten Group has around 30000 employees and operations in 30 countries and regions. For more information visit Summary:Rakuten AIDD is seeking innovative and driven Early Career AI Engineers to join our core AI User Experience team. Our mission is to build world-class AI experiences that serve as the digital core for Rakutens global this role you will work on AI for Customer Service Customer Engagement and the broader Customer Experiencedelivering meaningful impact for millions of users across the Rakuten platform. Youll join a team inspired by our CEOs passion and strategic direction: No AI No Rakuten. This mindset means that AI is not an optional extraits at the heart of everything we do.Key Responsibilities:AI Product Development: Design build and maintain features for AI-driven web applications and services (front-end and back-end).GenAI Integration:Develop and integrate agentic AI frameworks using cutting-edge tools and SDKs such as LangChain LlamaIndex OpenChats ChatCompletion and Agent SDK.Leverage LLMs to create innovative user experiences.Collaboration: Work closely with product managers UX designers and global engineering teams (US Japan and beyond) adapting to multi-cultural and distributed work environments.API & Data Management:Design implement and manage robust RESTful APIs and data schemas that are critical for the production readiness of enterprise applicationsensuring secure reliable and scalable systems that can power AI-driven customer experiences at global scale.Manage relational and NoSQL databases to support real-time and batch AI workloads.Testing & Optimization: Write unit and integration tests debug code and optimize performance for scalability and reliability.Continuous Learning: Stay current with GenAI and LLM trends propose new ideas and drive implementation.Qualifications:Technical Proficiency:Strong coding skills in Python JavaScript/TypeScript Java or similar languages.Familiarity with front-end frameworks (React Angular Vue) and back-end development.Solid understanding of data schema design and hands-on experience with SQL/NoSQL databases.GenAI/LLM Experience:Strong preference for hands-on project or internship experience with Generative AI LLMs (OpenAI Google open-source etc.) and frameworks such as LangChain LlamaIndex OpenChats ChatCompletion or Agent SDK.School or independent projects involving building fine-tuning or deploying LLMs (please highlight in your application).Cultural Agility:Demonstrated ability to work in multicultural environments.Flexibility to adjust working hours for collaboration with teams in Japan (some early morning or evening meetings as needed).Drive for Results:Strong ownership mindset able to deliver high-quality results with minimal supervision.Bias for action and a track record of shipping projects from idea to completion.Contributions to open-source AI/LLM projects or Kaggle/ML competitions.Exposure to cloud environments (AWS GCP Azure).Minimum Requirements:Experience or internship in AI for customer service conversational AI or related domains.Recent Graduation: Bachelors Masters or above in Computer Science Computer Engineering or a closely related major (graduation by August/September 2025 or earlier)At the time of posting Rakuten expects the hourly rate for this role will be between $30-35/hr. Individual compensation will vary based on job-related factors including the skills qualifications and experience of the successful candidate as well as business need and geographic location.Five Principles for SuccessOur worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.Always improve Always Advance - Only be satisfied with complete success - KaizenPassionately Professional - Take an uncompromising approach to your work and be determined to be the bestHypothesize - Practice - Validate Shikumika - Use the Rakuten Cycle to succeed in unknown territoryMaximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smileSpeed!! Speed!! Speed!! - Always be conscious of time - take charge set clear goals and engage your teamRakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race color religion age sex national origin disability status genetic information protected veteran status sexual orientation gender gender identity or expression or any other characteristic protected by federal state provincial or local laws. Key Skills ASP.NET,Health Education,Fashion Designing,Fiber,Investigation Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 30 - 35