Economic Mobility Programs Manager at Way Finders

Job Details Springfield MA Hybrid Full-time $60000.00 - $68500.00 Salary/yearDescription Department: Rental Assistance Work Arrangement: Hybrid-remoteEconomic Mobility Programs ManagerWay Finders is a Top Workplaces for Nonprofit organization named as an employer of choice because our employees said so! At Way Finders we are passionately invested in lifting up the regions people places and systems. Though our team performs a wide variety of functions we are united by our shared mission: to build and advocate for a thriving region; to improve the stability and economic mobility of families and individuals; and to develop and manage a robust range of safe affordable housing options.Interested in joining our team of dedicated professionals Way Finders is currently seeking an Economic Mobility Programs (EMP) Manager. The EMP Manager supports our mission through dynamic management and supervision of the Economic Mobility Programs (EMPs) within the Rental Assistance department and by ensuring quality services are provided to those served.Benefits include: 20 days of accrued paid time-off in year one 15 holidays annually Health dental and vision insurance options FROM DAY ONE Educational assistance Medical Reimbursement Account Dependent Care Account 403(b) retirement plan with employer match Life insurance Short-term and long-term disability insurance Transportation benefits Employee Assistance Program Annual staff picnic!Wage starts between $60000 and $68500 per year depending on equivalent qualifications. Interested applicants must submit a resume and cover letter; applications will be accepted until the position is filled. CORI.The candidate may work in a hybrid-remote manner. Living within an easily commutable distance is required for regular onsite work and meetings.Responsibilities include: Oversee all EMPs ensuring that quality services are provided to clients in a timely fashion Oversee the accurate and timely collection and maintenance of database records and statistics Produce and analyze reports to meet contractual obligations and other internal reporting requirements; proactively recommend improvements based on data Maintain update and share resource materials on educational and training opportunities and social services listings Provide technical guidance training and assistance to staff within and across departments on program guidelines processes resource availability and in the resolution of complex matters Conduct home and fieldwork visits as necessary Establish and maintain strong collaborative relationships with staff (including across departments) community groups funding sources constituents and stakeholders Proactively identify and inform supervisor/leadership of any issues that may adversely affect the program department or organization Represent the organization in community meetings with social service and legislative groups; participate in state-wide community and agency meetings including as point person Remain current with housing assistance trends and services to ensure maximum benefit to clientsSupervisory responsibilities include: Set effective and achievable training plans for new staff members; evaluate and make process improvements based on feedback Evaluate and provide timely feedback to staff on performance-related matters; assess staff members strengths and developmental needs; implement performance plans to ensure the development and/or maintenance of necessary skills Hire new/replacement staff in an efficient manner following recruiting process guidelines Those directly and indirectly supervised may include program staff and temporary workersRequirements include: 5 years progressively responsible equivalent experience in housing social services or a related role; a combination of experience plus a Bachelors degree may be a substitute 1 year in a supervisory or lead role Preference for case management experience Counseling and assessment skills Proficiency with Microsoft Office applications and comfort learning new technologies Advanced organizational skills with a high degree of accuracy and attention to detail plus the ability to reprioritize Ability to work both independently and as a member of a team with the capacity to communicate and mentor effectively including in group settings Ability to travel as necessitated by the program Ability to obtain and retain valid certifications (training provided) Bilingual (Spanish/English) written and verbal skills appreciated but not required CORIWay Finders is an Equal Opportunity Employer. This position is available to all without regard to race color religion national origin disability age gender or gender identity sexual orientation political affiliation or veteran status. We provide reasonable accommodation for qualified individuals. Required Experience:Manager Key Skills Athletics,Academics,Facility Management,Light Bus And Heavy Bus,Data Analysis,AutoCAD 2D Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 60000 - 68500