Supervisor of Patient Access Center at InsideHigherEd

The Supervisor of Patient Access Center (PAC) will use independent judgement to oversee the day-to-day operations of the UCR Health Patient Access Center which includes call center representatives, referral/authorization coordinators, and patient service coordinators. Performs a wide variety of managerial and administrative functions to assess and meet patient needs and serves as a resource on healthcare issues. Ensure staff are training and compliant with department workflows/processes, patients are receiving quality service, gather/report on metrics, collaborate with revenue cycle, and participate in process improvement activities.The full salary range for the Supervisor of Patient Access Center (PAC) is $75,900.00 – $137,300.00 annually. However, the expected pay scale for this position is up to $91,250.00 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.