EHR Manager at Community of Hope

Full-timeDescriptionElectronic Health Records ManagerWashington DC On-Site $80k - $90k Washington Post Top Workplace (8x winner)Community of Hope is seeking a EHR Manager to make a lasting impact on how care is delivered at Community of Hope. The EHR Manager provides leadership that ensures our electronic health record is dependable user-friendly and designed to support exceptional patient-centered care. By bridging Operations IT and Clinical Services youll translate frontline needs into meaningful system improvements and coordinate training and support that help our teams deliver their best work. This position is a full-time position located at our Conway Health and Resource Center in SW DC.Our Approach and Values:We celebrate peoples strengths and acknowledge the impact of trauma on peoples lives.We embrace diversity welcome all voices and treat everyone with respect and compassion.We lead and advocate for changes to make systems more equitable.We strive for excellence and value integrity in all that we doWhat Youll DoLead EHR governance and roadmap development in collaboration with Health Operations IT and clinical leadership. Chair regular EHR meetings with eClinicalWorks (eCW) and internal stakeholders to review tickets enhancements and new features. Represent EHR operations in Health Leadership Team meetings to surface system issues communicate changes and ensure accountabilityApprove system changes patches and upgrades after testing and validation. Ensure appropriate backup data integrity and downtime procedures are documented and integrated across departmentsPartner with DCPCA CRISP and eLoom on data integration reporting and system interoperabilityCollaborate with Quality Improvement (QI) and Billing teams to ensure accurate data capture for UDS HRSA and other compliance metricsOversee user access governance and role-based permissions in eCWDevelop and oversee training plans for providers nursing midwives care coordinators dental staff and other health operations usersSupervise the EHR System Administrator and partner closely with IT Support IT Systems and Network teamsRequirementsMust-Haves:Bachelors degree in Health Informatics Information Systems or a related field requiredMinimum 5 years of experience managing or supporting an enterprise-class EHRDemonstrated success in cross-functional leadership bridging clinical operational and IT teamsStrong knowledge of HIPAA data governance and compliance frameworksExcellent communication facilitation and change management skillsNice-to-Haves:Masters degree preferredAt least 2 years with eClinicalWorks (eCW) strongly preferredExperience in a Federally Qualified Health Center (FQHC) or multi-site healthcare environment strongly preferredWhy Youll Love Working Here!At COH we prioritize the following well-being and work-life balance-centered benefits:8 x Washington Post 150 Top Workplaces winner8-hour workdays with paid lunch3 weeks vacation (additional week after two years) 2 weeks sick leave 11.5 paid holidays and one personal floating holiday on an annual basis.Annual performance-based raises up to 5% of your annual payTuition reimbursement & loan repayment (NHSC & DCHPLRP) Licensing reimbursement & CEU fundingMedical dental vision life & disability insurance 403(b) retirementLeadership development internal promotions and career growth opportunitiesA culture grounded in equity compassion and well-beingAbout Us:Community of Hope is a mission-driven innovative rapidly growing nonprofit and Federally Qualified Health Center. For over 45 years we have provided health and housing services perinatal care coordination and community support services to make Washington DC more equitable. Community of Hope also strongly emphasizes maternal and child health with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DCs largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center our WIC nutrition centers and our various partnerships we have reached hundreds and believe that everyone in DC deserves to be healthy housed and hopeful.With the help of our amazing staff we have successfully provided:50000 medical visits6300 dental visits17000 emotional wellness visits1384 families and 220 individuals with housing/homelessness prevention servicesReady to bring hope and health to our DC community Apply today! To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope contact a Recruiting Coordinator. Email: Phone: Community of Hope is an equal opportunity employer.Salary Description$80000 - $90000Required Experience:Manager Key Skills Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 80000 - 90000