Electronic Trading Service & Solutions Specialist at Jefferies Financial Group

Electronic Trading Service & Solutions Specialist

The Electronic Trading Service & Solutions Specialist serves as the primary liaison between the Electronic Trading Desk, Execution Consulting team, Sales Trading, Product Management, and Technology organizations.

The role is responsible for supporting the day-to-day operation of the electronic trading platform, troubleshooting trading workflow issues, coordinating technology incidents, supporting OMS/EMS integrations, and assisting execution consultants with client analytics, platform onboarding, and service delivery.

This individual combines strong technical aptitude with a deep understanding of electronic trading workflows and serves as an internal advocate for traders and consultants across the trading floor.

Key Responsibilities

Trading Floor Support

• Serve as first point of contact for electronic trading inquiries and workflow issues.
• Partner directly with traders, execution consultants, and sales traders to resolve platform-related questions.
• Escalate production issues to technology teams and manage resolution through completion.
• Coordinate communication during trading incidents and service disruptions.

Electronic Trading Platform Support

• Support algorithms, Smart Order Router behavior, routing logic, and electronic order workflows.
• Assist with OMS/EMS onboarding and connectivity.
• Coordinate testing for platform enhancements and releases.
• Track execution platform issues and recurring themes.

Technology & Infrastructure Coordination

• Work closely with: Trading Technology, Infrastructure, Networking, Market Data, Vendor Management.
• Assist with: FIX-related troubleshooting, connectivity issues, OMS/EMS workflow support, trading system testing.

Product & Service Management

• Gather trader and consultant feedback.
• Identify areas for platform enhancement.
• Help prioritize service improvements.
• Track production issues and recurring workflow challenges.

Required Qualifications

Experience

• 3-5 years of experience in one or more of the following areas: Electronic Trading, Trading Technology, Production Support, Trade Desk Support, OMS/EMS Support, Market Structure, Execution Services.

Licensing

• Required securities licenses: Series 7, Series 63, Series 57.

Technical Skills

• Understanding of: FIX protocol, electronic order workflows, Smart Order Routing, algorithmic execution, OMS/EMS environments.
• Familiarity with: SQL, Python, Splunk, TCP/IP networks, API integrations.

Trading Knowledge

• Equity market structure
• Order lifecycle
• Exchange routing
• ATS/Dark Pools
• Best Execution Concepts
• Institutional trading workflows

Preferred Must-Haves

• Prior experience working at a broker-dealer, online brokerage platform, or electronic trading firm.
• Experience supporting or working with EMS or OMS platforms.
• Strong understanding of institutional electronic trading workflows.
• Ability to communicate effectively with traders, sales traders, execution consultants, product managers, and technology teams.
• Demonstrated ability to troubleshoot trading workflow, connectivity, and platform issues in a time-sensitive environment.
• Python programming and advanced Excel (VBA/macros) skills are a strong plus, with ability to develop automation tools to streamline workflows.
• Experience monitoring trading infrastructure, server health, and application performance

Ideal Candidate Profile

The ideal candidate is someone currently working as: Trading Application Support Engineer, Production Support Analyst, Electronic Trading Support Analyst, Trade Desk Support Specialist, Sales Engineer for an OMS/EMS provider, Junior Execution Consultant.

New York, NY Full Time Base Salary Range of $120,000-165,000.