Electronics Technician at DigiKey

DigiKey is one of the fastest growing distributors of electronic components in the addition to offering the broadest selection of in-stock electronic components and providing the best service possible to customers employees have access to a highly competitive benefits package. To learn more visit our benefits and perks page.Position Overview:Schedule: Monday - Friday 8:30 am - 5:00 pm Apply practical knowledge of state-of-the-art electronic devices and first-hand experience with electronic circuits or software as assigned to any of the Applications Engineering department functions including Technical Support Digital Support and more. This consists of answering technical questions writing online technical content or more that requires general technical competence. This role is based in Thief River Falls Minnesota. It will require a minimum of two days per week in the office and availability for projects in the office as needed.Responsibilities:Provide support to DigiKey customer base via phone webchat TechForum topics and emailDemonstrate technical competence/prowess in electronics technology as measured by ability to answer general technical questions of the following nature: part number ambiguities associated tool compatibility general suitability for use questions suppliers we carry part categorization cross references web site navigation and more from all sources mediums and toolsMaintain technical competence through research continued education supplier trainings and hands on learningCreate and curate technical content for various areas on the company website to proactively answer customer inquiries and drive engagementProvide suggestions and feedback on site features functionality and content to improve the customer experienceMay participate in cross-functional teams or projects in support of the customer department or company goalsOther duties as assigned including but not limited to possible reallocation of efforts to other organizations per business need and management request.Required Knowledge Skills and ExperienceAssociates degree in electronics technology or related field1-2 years Electronics Technology supplier management technical sales technical marketing or other relevant work experienceStrong understanding of the various functions of DigiKey and the industry DigiKey operates inStrong knowledge of DigiKey brand and its principlesWorks well in cross functional teamsDemonstrable knowledge and general understanding of electronic assemblies construction and testing techniquesHands-on troubleshooting skillsAble to use EDA and CAD and lab toolsAble to work independently or collaboratively and maintain a positive attitudeExposure to the electronics distribution industry (Preferred)Tools/Systems/SoftwareExperience in Office 365 SuiteAbility to train into DigiKey internal software: WinDECsPRODFamiliarity with tools: eGain SharePoint Cisco Finesse and Webex Foxit/Adobe Acrobat Compliance Quest Content Navigator FileNetPhysical Requirements:Generally spend the workday sitting at a workstation and operating computer devices such as but not limited to keyboard mouse and screenGenerally spend the workday performing repetitive motions that involve or affect the hands head and other parts of your bodyCompensation:The base pay range for this position is:$24.25to$33.00Must be authorized to work in the U.S. without the need for employment-based immigration sponsorship now or in the future. The employer does not offer immigration sponsorship for this opportunity.Many factors influence the determination of base pay within a range including the candidates work experience in related roles; the candidates knowledge skills capabilities and performance; the relative pay of other DigiKey employees in similar roles; and the budget available for the position. DigiKey Electronics is an Equal Opportunity Employer. We encourage all qualified candidates including protected veterans and individuals with disabilities and to apply and be considered for open positions.If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process please contact Human Resources at 1- or .Know Your Rights: Workplace Discrimination is IllegalRequired Experience:IC Key Skills HR Administration,Drafting,E Learning,Concrete Pump,Environment Health And Safety,Adobe Indesign Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 24 - 33