Behavioral Health Therapist Evangelical Emergency Department Evenings at WellSpan Health

DescriptionFull-time (80 hours biweekly)3 pm to 11 pmEvery-other weekend and every-other holidaySign On Bonus EligibleGeneral SummaryAssists with initial triage and assessment provides clinical oversight facilitates the admissions process and serves as a resource about internal and external services. Assists with security and patient behavioral management and provides crisis intervention services.ResponsibilitiesDuties and ResponsibilitiesEssential Functions:Triages requests for service providing prompt assistance to all requests in relation to their urgency.Documents all requests for service using computerized inquiry functions.Maintains a knowledge base of insurance/managed care processes related to pre-certifications and authorizations and completes these as required.Uses independent clinical assessment / judgement to make safety observation recommendations in the ED.Determines appropriate level of care based on the clients history psychosocial history clinical presentation and funding situation.Instructs and assists the client and client family in completing all necessary paperwork and witnesses signatures as necessary.Works cooperatively with program staff to transition the client to the program and participates in the conference call with the psychiatrist as necessary. Provides a summary of pertinent clinical information and special needs as a part of this process.Interacts with all clients and family members with an awareness of confidentiality requirements and patient rights issues and sensitivity to the clients and familys level of distress and needs.Assists licensed individual practitioners with initial assessment of patients as they enter triage services.Completes all necessary procedures and/or documentation to have treatment authorized by 3rd party payers as needed.Completes all necessary procedures and /or documentation necessary to refer patients to other levels of care when appropriate and / or to other types of service when needed.Communicates with and coordinate care with other providers or agencies who may be working with the patient including but not limited to the primary care physician the school Probation & Parole Children & Youth attorneys clergy and so forth.Using clinical decision-making skills providing individual family and group therapy in the ED setting for current ED patient caseloadUses independent clinical judgment and adheres to processes / standard work related to the coordination of care of Behavioral health patients.Maintains an awareness of community resources and provides this information to clients as requested.Serves as an initial contact for internal emergencies administrative concerns and public relations issues and directs these contacts to the appropriate WellSpan Philhaven staff.Maintains an awareness of WellSpan Philhavens admission criteria and the Mental Health Procedures Act and serves as a resource for other WellSpan Philhaven staff concerning appropriateness for admission and mental health legal requirements.Maintains a knowledge base of behavioral management techniques and assists in behavioral management emergencies (BERT) throughout the ED.Common Expectations:Prioritizes workload and manages time effectively to best serve other staff and potential clients.Maintains a constant awareness of customer service and assists customers until their needs are satisfied.Completes Service Activity accurately and on a timely basis.Maintains an accurate and up-to-date awareness of WellSpan Philhaven programs and services and provides this information to clients as requested.QualificationsMinimum Education:Masters degree in counseling psychology or human service-related field requiredWork Experience:2 years experience in psychology social work or related field requiredDrivers License Statement:Must possess a valid drivers license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.Knowledge Skills and Abilities:Requires interpersonal skills both verbal and listening to manage patient admission interaction and to advise counsel and lead employees in compliance with policies.In addition the ability to provide counsel on sensitive patient matters and act in a public relations capacity on various issues is required.Analytical ability is required to determine appropriate solutions to crisis calls and service inquiries.Visual ability to review and prepare written information and to observe patient behavior is required.Knowledge of and ability in the care and handling of patients in all age groups is required including consideration of the special needs and behaviors of children adolescents adults and older adults.Benefits Offered:Comprehensive health benefitsFlexible spending and health savings accountsRetirement savings planPaid time off (PTO)Short-term disabilityEducation assistanceFinancial education and support including DailyPayWellness and Wellbeing programsCaregiversupport via WellthyChildcare referral service via WellthyFor additional details: Benefits & Incentives WellSpan Careers ()#LI-PG1 Key Skills Experience Working With Students,Time Management,Acute Care,HTTPS,Speech Therapy,Assistive Technologies,Autism Experience,Pediatrics Experience,Home Care,Interpretation,Patient Service Experience,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1