Unit Clerk - Emergency Department at UNC Health

Job Description Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.Summary:The Unit Clerk is a primary customer service role for an acute care unit in a hospital setting.This role organizes and facilitates common administrative and logistic tasks arising from the regular clinical operations of the unit. Responsibilities:Coordinatespatient movementto and from the unit, whether within the hospital, to other institutions or as part of the discharge process. Answerspatient and family queries by phone or other mediums and escalatestoappropriate staffas needed. Schedulespatientdischarge and post-discharge consultations. Acts as primary service representativefor unitto staff and visitors.Maintains simple accountability systems for the unit, such as physical environment checklists. Maintains supply levels for common consumable inventory items. Ordersadditionalsupplies asidentifiedor directed. Monitors patients aswarranted and escalates to clinical staff whenappropriate. Organizespatient packets froman electronic medical recordkeeping (EMR) system as needed for discharge or transfer. Ensures competency in all required skills and completes competency assessment annually per the documented competency checklist.Adheres to documented policies and processes as well as performing other related duties as assigned. PARDEEOther information:Required Associate’s Degreeor an equivalent combination of experience and education Experience with common computer applications including Microsoft Office or similar. Experience using simple e-commerce or online ordering tools. Preferred Experience working with an electronic medical recordkeeping (EMR) system such as EPIC Experience working in a hospital setting. 01.6780.2315Job DetailsLegal Employer: Pardee - HCHCEntity: Pardee UNC Health CareOrganization Unit: Emergency DepartmentWork Type: Full TimeStandard Hours Per Week: 36.00Work Assignment Type: OnsiteWork Schedule: Evening JobLocation of Job: PARDEEHOSPExempt From Overtime: Exempt: NoQualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.