Employment Security Local Operations Manager at the Agency

Job Requisition ID:51980Closing Date: 12/22/2025Agency:Department of Employment SecurityClass Title:PUBLIC SERVICE ADMINISTRATOR - 37015Skill Option:General Administration/Business Marketing/Labor/PersonnelBilingual Option:NoneSalary: Anticipated starting salary - $8281- $10000 monthlyJob Type: SalariedCategory:Full TimeCounty: DuPageNumber of Vacancies: 1Bargaining Unit Code:NoneMerit Comp Code:Supervisory Exclusion from RC063 Collective Bargaining CoverageA resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.Why Work for IllinoisWorking with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.Position Overview The Illinois Department of Employment Security (IDES) is seeking an organized professional and results oriented individual to serve as an Employment Security Local Operations Manager. This position will direct subordinate supervisors and staff in the delivery of unemployment insurance and employment services to clients. Responsibilities include involvement in financial and non-financial Memorandum of Understanding (MOU) negotiations and other activities as they relate to the Workforce Innovation and Opportunity Act (WIOA) overseeing daily operations of assigned offices and developing and implementing an annual plan of service. This position provides a great opportunity for someone who has a strong knowledge of state and federal unemployment insurance legislation and is dedicated to providing unemployment insurance benefits and employment services to clients. The ideal candidate for this position will have excellent organizational skills strong leadership skills and professional supervisory experience in an employment service program social service program or related area providing employment human resource development or social welfare services. IDES offers a competitive compensation plan excellent benefits and a pension program. We invite you to join our innovative team to help make a positive difference in the lives of Illinois job seekers.Essential Functions Serves as an Employment Security Local Operations Manager for an assigned areaDirects the delivery of unemployment insurance services and employment services to clients Serves as full-line supervisor Serves as a liaison to external and internal parties regarding local office operations Represents the Illinois Department of Employment Security (IDES) and maintain relationships with the Local Workforce Investment Boards (LWIBs) and partnersKeeps abreast of new developments in applicable laws rules and regulations as they apply to unemployment insurance and employment services Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above Minimum Qualifications Requires knowledge skill and mental development equivalent to completion of four (4) years of college preferably with courses in business or public administrationRequires prior experience equivalent to three (3) years of progressively responsible administrative experience or five (5) years of professional experience in a public or business organizationPreferred Qualifications Two (2) years of managerial experience in an unemployment insurance or employment services program or a program in a related area providing employment human resource development or social welfare services with responsibilities that included areas such as developing long-term goals implementing strategic objectives and directing daily operationsOne (1) year of professional experience supervising staff including providing training and evaluating staff performanceOne (1) year of experience monitoring program output levels for delivery of services in accordance with applicable laws regulations policies and guidelines including but not limited to those issued by the U.S. Department of Labor (DOL) or other relevant governmental or regulatory agencies One (1) year of experience communicating policy and procedures to diverse audiences such as employees stakeholders or the public through presentations written materials or training sessions One (1) year of professional experience applying knowledge of federal and state unemployment laws regulations and legislation to specific issues regarding liability employment and wages One (1) year of professional experience applying knowledge of federal and state employment programs and employment program legislation including the Workforce Innovation and Opportunity Act (WIOA) Conditions of Employment Requires an Illinois State Police background check and self-disclosure of any criminal historyRequires ability to travel in the performance of duties with overnight stays as appropriateThis position is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. This job may require a good deal of walking or standing or involves sitting most of the time with some pushing and pulling of arm or leg controlsRequires ability to attend seminars conferences and trainings to stay current on methods tools ideologies or other industry related topics relevant to the job dutiesThis position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filingsThe conditions of employment listed here are incorporated and related to any of the job duties as listed in the job descriptionAbout the Agency The Illinois Department of Employment Securitys (IDES) mission is to serve Illinois workers and employers to the best of our ability and to use our knowledge of the Illinois workforce to inform sound policy decision making. IDES encourages economic grown and stability in Illinois by providing vital Employment Services to Illinois residents and employers analyzing and disseminating actionable Labor Market Information and administering Unemployment Insurance programs.Work Hours:Monday-Friday 8:30am-5:00pmHeadquarter Location:747 E 22nd St Lombard Illinois 60148Work County: DuPagePosting Group: Leadership & ManagementThis position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:Required Experience:Manager Key Skills Splunk,Compliance Management,IDS,SOC,Cybersecurity,Identity & Access Management,Security,Information Security,Process Engineering,Metadata,Encryption,Siem Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 8281 - 10000