Engagement Coordinator Located in Dallas at Crossover Health Medical Group

About Crossover HealthCrossover Health is creating the future of health as it should be. A national team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care the company delivers an entirely new model of healthcarePrimary Healthbuilt on the foundation of trusted relationships an interdisciplinary care team approach and outcomes-based payment. Crossovers Primary Health model integrates primary care physical medicine mental health health coaching care navigation and more and delivers care in surround-soundin-person virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.Job SummaryJob ResponsibilitiesThe Engagement Coordinator is an essential entry-level position in the Client Success team responsible for executing high-quality tactical support across client-facing events engagement initiatives and member outreach.Plan coordinate and oversee logistics for client and member events including webinars health fairs open enrollment fairs and clinical events with responsibility for ensuring alignment with client objectives and successful outcomes.Manage event communications tracking and preparation of marketing or educational materialsServe as the onsite engagement lead guiding members through registration appointment setup platform navigation and education while independently resolving issues and representing Crossover Health as the primary client-facing resource.Coordinate and manage engagement calendars ensuring proactive alignment of activities across clients and events and exercising judgment in prioritization and resource allocation.Support outbound engagement efforts including proactive outreach text campaigns and other member outreach efforts as assignedAssist in internal documentation stakeholder communications and basic reporting from eventsPerforms other duties as assignedRequired Qualifications1 years of professional experience in roles such as event coordination community outreach administrative support or customer service ideally with direct client or member interactionDemonstrates strong interpersonal skills and the ability to engage confidently with clients members and cross-functional partnersHighly organized detail-oriented and able to manage multiple priorities in a fast-paced changing environmentProficiency in Google Workspace and working knowledge of collaboration/design tools (e.g. Canva) and task/project management platformsAbility to work independently and manage shifting priorities in a fast-paced environmentWillingness to learn health and insurance conceptsStrong written and verbal communication skillsPreferred QualificationsPrior experience supporting onsite events outreach campaigns or marketing activations where logistics client interaction and follow-through were key to successComfort with client-facing responsibilities such as presenting information answering questions or supporting adoption of servicesExperience working in a high-travel or event-heavy role is a plusExposure to healthcare wellness or benefits-related fieldsPhysical Job RequirementsAbility to travel independently up to 75% of the timePhysically able to lift up to 50 lbsRequires standing walking and sitting for extended periods of timeRequires corrected vision hearing and speech within normal rangesReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsCrossover Health is committed to Equal Employment Opportunity regardless of race color national origin gender sexual orientation age religion veteran status disability history of disability or perceived disability. If you need assistance or an accommodation due to a disability you may email us at .To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.#LI-RemoteRequired Experience:IC Key Skills Business Development,Employee Orientation,Public Health,Account Management,VersionOne,Conflict Management,Project Management,Relationship Management,Team Management,Customer relationship management,Human Resources,Public Speaking Employment Type : Full-Time Experience: years Vacancy: 1