Guest Service Engineer Hilton Orlando at Hilton

What are we looking forEducation:A combination of education training and experience that provides the necessary knowledge skills and abilities to perform the jobHigh school graduation or equivalent preferredPreferred Experience:2 years experience of hotel facility maintenance or an equivalent combination of relevant education and/or experienceExperience with solving guest issuesSince being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:Hospitality - Were passionate about delivering exceptional guest experiences.Integrity - We do the right thing all the time.Leadership - Were leaders in our industry and in our communities.Teamwork - Were team players in everything we do.Ownership - Were the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for HiltonHilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!EOE/AA/Disabled/VeteransThe Hilton Orlando is looking to welcome a General Maintenance to the team!This 1400 room property offers six dining outlets and seamlessly blends extensive leisure offerings with world class business amenities.In this role the focus will mainly be on guests requests and our ideal candidate will possess general mechanic skills ideally has worked in hospitality industry has a friendly/outgoing approach a great approach to teamwork and a genuine passion for delivering exceptional customer service.Shift Pattern: 4pm-12:30am Friday - Tuesday (Wednesday and Thursdays will be your days off)Pay Rate:$22.50The Benefits Hilton is proud to have an award-winning workplace culture ranking #1 Best Workplace by Great Place to Work & Fortune.We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:Access to your pay when you need it through DailyPayMedical Insurance Coverage for you and your familyMental Health ResourcesBest-in-Class Paid Time Off (PTO) Go Hilton travel discount programSupportive parental leaveMatching 401(k)Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discountDebt-free education: Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)Career growth and developmentTeam Member Resource GroupsRecognition and rewards programs*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.What will I be doingRespond to guest issues (to include but not limited to the following)Respond to guest calls within 15 minutesGreet the guestApologize for the inconvenienceDiagnose the issuePerform a swift repairCommunicate to the guest what was doneReplaces components such as light bulbs switches motors and micro-switchesReplaces faulty sections of pipe valves and fittings using plumbing toolsMust be willing to plunge snake and replace toiletsMaintain inventory of parts and lubricantsMaintains a clean neat shop work area sweeping and cleaning as necessaryMaintain proper functioning of all equipment and toolsEstablishes a clear line of communication with the engineering leadershipAssist other maintenance staff on special projects as directed by the engineering leadershipRead the daily log bookAdheres to a preventative maintenance scheduleEnter major accomplishments into the log bookUtilize the log book to communicate key information Key Skills Advertising Management,Cost Accounting,Integration,Legal Operations,Entry Level Finance Employment Type : Full-Time Experience: years Vacancy: 1