Enrollment Advisor at Cintana Education

Cintana Education partners with universities around the world to expand access to high-quality higher education. As the international implementation partner of Arizona State University (ASU)—ranked the #1 most innovative university in the U.S.—we help institutions grow through world-class expertise, cutting-edge resources, and a shared commitment to excellence. Together, we’re building the ASU-Cintana Alliance, a global network of leading universities collaborating to meet the growing demand for transformative, high-impact education across every region of the world.We are seeking a motivated and student-centered Enrollment Advisor to join our growing team in Tempe, Arizona. This role is ideal for someone who is passionate about education, thrives in a fast-paced, international environment, and excels at helping students navigate life-changing academic opportunities.As a Cintana Enrollment Advisor, you’ll play a key role in supporting recruitment and enrollment for one of our global university partners. You’ll engage directly with prospective students, respond to inquiries, nurture leads through the admissions process, and provide personalized support to help them achieve their educational goals.This is a full-time position based in Tempe, AZ, supporting students from around the world.Key ResponsibilitiesStudent Engagement & RecruitmentServe as the primary point of contact for prospective students in the pipeline, responding to inquiries via email, phone, chat, social media, and virtual events.Guide students through the discovery and application process from initial interest to enrollment, providing personalized support and accurate information at every step.Maintain timely follow-up and proactive outreach to ensure strong conversion and engagement rates.Represent Cintana Education and our partner with professionalism, warmth, and enthusiasm during webinars, virtual info sessions, and live chats.Admissions SupportAssist applicants with the completion and submission of required documentation, ensuring accuracy and compliance with partner admissions requirements.Conduct preliminary eligibility checks and coordinate with admissions and academic teams for timely application processing.Provide clear guidance on program options, admission timelines, tuition, scholarships, and pathways such as dual-degree opportunities.CRM Management & Data ReportingAccurately record all interactions and application stages within the CRM.Monitor and report on lead and conversion metrics; provide feedback to improve efficiency and student experience.Support data-driven decision-making by maintaining clean, up-to-date records and contributing to weekly and monthly enrollment performance reports.Collaboration & Continuous ImprovementPartner closely with marketing, enrollment, and regional teams to align student communications with current campaigns and initiatives.Provide feedback on marketing and recruitment materials to ensure relevance and clarity for prospective students.Participate in ongoing training to deepen product knowledge, refine communication skills, and stay current on educational trends and partner updates.Qualifications & ExperienceRequired:Bachelor’s degree2–5 years of experience in student recruitment, admissions, customer service, sales, or a related high-contact field.Exceptional communication skills and a genuine passion for helping students achieve their goals.Strong organizational skills with the ability to manage multiple leads, tasks, and deadlines simultaneously.Comfort using CRM platforms like Microsoft Dynamics, Microsoft Office, and digital communication tools.Must be based in or willing to commute daily to Tempe, Arizona.Preferred:Experience in higher education enrollment, admissions, or student advising.Familiarity with international education markets or multicultural student populations.Demonstrated success in meeting or exceeding sales, recruitment, or conversion goals.Knowledge of global university partnerships, U.S. higher education systems, or pathways programs.