Environmental Service Tech (Floor Tech) 1030p-7am at Houston Methodist

OverviewAt Houston Methodist the Environmental Services (EVS) Technician position performs a variety of general as well as moderately complex cleaning tasks in assigned specialty areas to provide a safe and attractive environment for patients guests and staff. This position maintains environmental and infection control standards within established policies and addition the Environmental Services Technician position follows Association of Operating Room Nurses (AORN) standards for turnover and terminal cleaning of procedure rooms. This position works with floor maintenance equipment and chemicals as well as handling and interaction with hazardous materials for appropriate disposal conference room set ups and linen distribution collection and tracking as appropriate.Houston Methodist StandardPATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.HOUSTON METHODIST EXPERIENCE EXPECTATIONSProvide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth dignity and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experienceInvolves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobActively supports the organizations vision fulfills the mission and abides by the I CARE valuesResponsibilitiesPEOPLE ESSENTIAL FUNCTIONSInteracts in a positive professional manner with patients family and staffActively participates in meetings huddles and with other team members using positive communicationPromotes a positive work environment and contributes to a dynamic team focused work unit to achieve optimal results.SERVICE ESSENTIAL FUNCTIONSResponds promptly and positively to requests for assistance with directions and information from patients staff and visitorsPromptly responds to all assignments to create an environment that is conducive for healing. Communicates and documents any facility or patient related issues to management as appropriate.Performs efficient room cleaning processes ensuring timely patient admissionsQUALITY/SAFETY ESSENTIAL FUNCTIONSFollows department process for room cleaning and discharge inspections as appropriate with the goal of meeting or exceeding HCAHPS cleanliness scores.Achieves discharge daily room cleaning and assigned area turn-around times as appropriateDuring discharge activity tracks logs and notifies appropriate management of safety and repair needs for equipmentFollows policies procedures and safety rules. Corrects minor safety hazards and observes standard infection control precautions and complies with OSHA standardsPerforms one or more of the following: Follows proper cleaning/maintenance procedures for all floor types utilizing equipment as appropriate. Collects transports and disposes of solid/biohazard waste through proper procedures. Follows identified cleaning procedures which may include utilizing specialty equipment in assigned areas (e.g. surgical procedural or isolation areas etc.). Uses appropriate transporting techniques for clean or soiled linen and assists with quality assurance by examining identifying and rejecting poor quality linen.FINANCE ESSENTIAL FUNCTIONSAppropriately uses and stores chemicals paper goods supplies and equipment utilized during a shift. Reports tracks and assesses wasteful practices.Manages time effectively and prioritize department daily tasks minimizing incidental overtimeGROWTH/INNOVATION ESSENTIAL FUNCTIONSAssumes responsibility for growth and development. Participates in continuing education and in-service programs. Actively participates in EVS shared governance meetings or huddles by contributing ideas towards improving the efficiency and effectiveness of department processesFosters a positive and constructive teaching environment by engaging coworkers in learning opportunities that are valuable and in alignment with business objectivesThis job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.QualificationsEDUCATIONHigh School diploma or equivalent education (examples include: GED verification of homeschool equivalency partial or full completion of post-secondary education etc.) preferredWORK EXPERIENCEOne year of experience preferredLicense/CertificationLICENSES AND CERTIFICATIONS - REQUIREDDOTHAZMAT Certification (DOT) -- US Department Of Transportation Hazardous Materials Certification within 90 days LICENSES AND CERTIFICATIONS - PREFERREDDL - Driver License - State Licensure KSA/ Supplemental DataKNOWLEDGE SKILLS AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job determined through on-going skills competency assessments and performance evaluationsSufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients physicians family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesDemonstrates the ability to access information both in the department and within the hospital system to support the department as appropriateMulti-task oriented ability to complete work within designated time framesAbility to accurately and efficiently perform duties with minimal supervisionDemonstrate efficient and safe use of housekeeping equipment and chemicalsAbility to effectively communicate in a manner consistent with a customer service focusSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area NoCompany ProfileSince 1998 Houston Methodist Sugar Land Hospital has been serving Fort Bend and the surrounding counties. Residents have come to rely on a level of compassionate care and leading-edge technology that was once available only in the Texas Medical Center. Houston Methodist Sugar Land Hospitaltied for No. 4 in Houston and No. 6 (three-way tie) in Texas in U.S. News & World Reports best hospital rankings in 2020.With 316 operating beds 24 operating rooms and over 2400 employees Houston Methodist Sugar Land Hospital was designed to provide comprehensive personalized care for the community. Key Skills Culinary Experience,Restaurant Experience,Succession Planning,Customer Service,Hospitality Experience,Guest Relations Experience,Management Experience,Serving Experience,Shift Management,Computer Literacy,Restaurant Management,Stocking Employment Type : Full-Time Experience: years Vacancy: 1