Equal Opportunity Aide at City of Jacksonville

Job DescriptionAre you looking for a position with a work/life balance Do you want to earn four (4) weeks off during your first year of employment Do you want low and no cost health insurance options If you answered yes to any of these questions you need to complete your application now. Work for the city you love!!!The Jacksonville Human Rights Commission Department is actively seeking an Equal Opportunity Aide.Did you know as a City of Jacksonville employee you would also have twelve (12) paid holidays and a personal leave day as well In addition to health insurance dental vision life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.This is technical work in conducting interviews and processing complaints regarding alleged charges of discrimination in violation of equal opportunity laws. Work requires knowledge of federal state and local Employment and Housing laws and the procedures involved in processing charges with specialized skills in written and oral communications which are acquired through a combination of education and work experience. Contacts require skills in understanding and influencing people and are important in interviewing complainants and explaining laws and regulations. Work is semi-routine where tasks are covered by procedures or precedents and although patterned some latitude is permitted to consider and choose the most appropriate technique method or procedure to follow. Work is performed in an office environment where the risks and hazards are minimal known predictable and controllable. Operates standard office equipment such as a personal computer. Work is performed under general supervision where work assignments are subject to instructions and established work routines and the worker is permitted some latitude to set own priorities subject to superiors approval.Examples of WorkAnswers phone calls and provide appropriate information to callers.Manages various office deliveries.Receives processes records and/or files varied materials files documents fees and records.Performs data entry of incoming inquiries via phone walk-in mail email or referral.Conducts intake interview processes for housing and/or employment inquiries.Operates standard office equipment such as a personal computer using word processing spreadsheet database and other related software applications.Interviews with witnesses charging parties and respondents regarding alleged charges of discrimination.Analyzes and evaluates information to determine agency jurisdiction timeliness and appropriate bases and issues.Counsels explains and interprets laws and regulations and makes referrals as appropriate.Formulates and finalizes sworn charges of discrimination and affidavits.Prepares comprehensive charge narratives outlining relevant evidence and information presented by charging parties and other documents for inclusion in investigative charge files.Prepares correspondence and reports relating to alleged charges of discrimination inquiries and complaints.Schedules mediations and prepares all related correspondence.Enters and retrieves computer data and prepares spreadsheets.Manages organizes and maintains case files.Participate in community outreach workshops and seminars related to agency functions.Demonstrates efficient customer service in line with Jacksonville Human Rights Commission (JHRC) vision mission and office policies.Demonstrates proficiency in the City of Jacksonvilles competencies.Performs related work as required.Knowledge Skills and AbilitiesKnowledge of local state and federal Equal Employment Opportunity laws regulations and guidelines.Knowledge of local state and federal Fair Housing laws regulations and guidelines.Knowledge of interviewing and counseling techniques and community resources.Skill in conducting interviews.Skill in preparing legal documents correspondence reports and other documentation relating to alleged charges of discrimination inquiries and complaints.Ability to operate standard office equipment such as a personal computer using word processing spreadsheet database and other related software applications.Ability to communicate effectively both verbally and in writing.Ability to read interpret and explain various written documents to include laws ordinances regulations and guidelines.Ability to analyze and evaluate information and make appropriate recommendations.Ability to manage organize and maintain files and records.Ability to establish and maintain effective working relationships with others.Ability to manage time and organize efficiently.Open Requirements/Supplemental InformationThree (3) years of education and/or experience in human resource administration equal employment fair housing administration affirmative action community organization counseling social welfare education or related field.OTHER REQUIREMENTS:The probationary period for this class is six (6) months.A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED.Apply at. A work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education a copy of your college transcript with your social blacked out is required with your application. Transcripts do not need to be official but must state your name the schools name classes taken grades received type of degree and date degree was conferred. The application system works best with Google Chromeor Edge with Chromium web browsers.Please try to apply using one of these browsers.Be sure to add to your safe senders list to ensure you receive email notifications. You may also track the status of your application and see notifications by logging into your account.Certain servicemembers and veterans and the spouses and the family members of such service members and veterans receive preference and priority and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment and are encouraged to apply for positions being filled.If claiming veterans preference you must attach a DD-214 (Member Form-4 copy) or military discharge papers or equivalent certification from the Department of Veterans Affairs listing military status dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable the additional forms as noted here: a candidate believes he or she was not afforded veterans preference he or she may file a written complaint within sixty (60) calendar days upon receipt of notification of the hiring decision requesting an investigation to:Florida Department of Veterans AffairsAttention: Veterans Preference Coordinator11351 Ulmerton Road Suite 311-KLargo FL 33778-1630Email: Key Skills Culinary Experience,Restaurant Experience,Food Preparation Experience,Food Service,Kitchen Experience,Dietary Aide Experience,Serving Experience,Cooking,Dietary Department Experience,Sanitation,Food Production Experience,Meal Preparation Employment Type : Unclear Experience: years Vacancy: 1