ERP Helpdesk Technician at George E. Booth Co.

Back to all jobs at George E. Booth Co.ERP Helpdesk Technician George E. Booth Co. is an EEO Employer - M/F/Disability/Protected Veteran Status The George E. Booth Co. Inc is a family-owned andoperated industrial automation sales company looking to hire their next full-timeERP Helpdesk Technician. to learn more about the company values products and role comes with a competitive compensation plan and as well as excellentbenefits.All candidates must be legally authorized to work inthe United States.Responsibilities for the ERP Helpdesk TechnicianModify existing software to correct errors allow it to adapt tonew hardware or to improve its performance.Analyze user needs and software requirements to determinefeasibility of design within time and cost constraints.Confer with management sales team and software company membersto design system and to obtain information on project limitations andcapabilities performance requirements and interfaces.Store retrieve and manipulate data for analysis of systemcapabilities and requirements.Provide employees with technical support for computer problems asneeded. Assign and review the work of systems and on computer-relatedplans as related to sales team software and ERP systems.Meet with management vendors and others to solicit cooperationand resolve technology related problems.Stay abreast of technology advances changes with specialattention to Epicor ERP systems.Be willing and able to work with Salesforce and other companysoftware platforms.All other duties as assigned by supervisionRequirements for the ERP Systems Administrator:Knowledge of Epicor P21 Systems with special regards tothe company design and platform highly preferred. Bachelors Degree in IT or technically related fieldis a plus but not required. Experience managingsoftware hardware systems highly preferred.At least two years related experience in companyinformation technologyExcellent verbal and written communication skillswith the ability to translate complex concepts into easily understood language.Ability to use software suites presentationsoftware spreadsheets and collaboration tools. Attention to details organizational aptitude andsuperior interaction skills necessary.BenefitsFull benefits package includes major medical dentaland vision with paid-time off and 401(k) employer match. Please visit our careers page to see more job opportunities. Required Experience:IC Key Skills Computer Hardware,Mac Os,Active Directory,VMware,ConnectWise,HP Service Manager,Microsoft Windows Server,Mobile Devices,Windows,Help Desk,Operating Systems,Remedy Employment Type : Full-Time Experience: years Vacancy: 1