Event Sales Manager at Delaware Park Casino & Racing

• Develops sources for property banquet business for Corporate, Social, Private Markets, Special events, and other available function opportunities such as weddings.
• Organize and maintain the scheduling and maintenance of available function space.
• Develops contact lists for repeat business.
• Responsible for contracts, deposits, guarantees and collection of payments for all functions.
• Weekly reports a summary of sales, contacts, sales calls and bookings.
• Meets with designated Food & Beverage staff to review: menu planning, pricing, set-up structure, staffing, and all other related requirements.
• Assists with the development of menus, packages and promotions.
• Direct supervision of all banquet functions.
• Responsible for front of house set-up: skirting, table tops, beverage service, customer service, customer satisfaction checks, function break down, closing out check, ensure equitable dissemination of gratuity.
• Responsible for front of house linen, equipment maintenance and inventory.
• Responsible for staffing for all functions.
• Maintain communication with all internal departments.
• Responsible to maintain community involvement with local social organizations and attend relevant trade shows to enhance quality and service development on the property.
• Promotes outstanding internal and external guest relations.
• Promotes honesty and trust among the team.
• Performs all other duties as assigned.

• Four (4) years Food & Beverage experience in banquet sales, proven sales records and strong wedding sales.
• Two (2) years prior supervisory experience.
• Must have excellent written, verbal, and communication skills.
• Must be able to work a flexible schedule according to the needs of the business including evenings, weekends and holidays.

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