Executive Director - DSL Rehab at Scottsdale Village Square at Rehab at Scottsdale Village Square

Join Our Team at Rehab at Scottsdale Village Square as an Executive Director!

At Rehab at Scottsdale Village Square, we pride ourselves on the exceptional care we provide for both our residents AND our staff. We are seeking a dedicated Executive Director to join our outstanding and growing team!

Job Summary

This senior management position is responsible for overseeing the day-to-day operations of the Community.  The Executive Director coordinates, plans, implements, monitors, directs, and evaluates all aspects of  operations, including the supervision, support, and coaching of associates. Essential functions include meeting  financial expectations, maintaining high customer satisfaction, and ensuring a quality customer-oriented  workforce. 

Job Duties: 

Essential Functions 

• Support the mission, vision, and culture of the organization through positive communication and  leadership. 

• Contribute to Community relationships by demonstrating cooperation and professional conduct  with residents, families, fellow associates, physicians, pharmacies and other vendors or persons. • Contribute to team efforts by being flexible in work assignments; by taking initiative and by finishing  support; and by understanding how this position affects and compliments all other Community  positions. 

• Able to maintain work pace appropriate to given work load. Perform activities on schedule while  maintaining regular attendance and punctuality within specified tolerance. 

• Supervise Community staff, provide training set and adjust rates of pay and hours of work, provide  informal and formal performance feedback, recognize both: appropriate and inappropriate behaviors/performances through rewards and discipline, and apportion work among subordinates. 

• Perform conflict interventions and resolutions for residents, families, staff, and third parties. • Comply with all aspects of operations, including personnel practices, in accordance with Pacifica policies and federal, state, and local regulations. 

• Strategize regarding labor, occupancy mix, expenses, and quality of services; review and redirect  activity, if necessary. 

• Hire, orient, supervise, evaluate, review, and discipline subordinate staff, as required. Interview and test job applicants. 

• Oversee development and implementation of all strategies and tactics at the Community  level consistent with Pacifica objectives.

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Executive Director/Administrator

• Identify and monitor customer markets regularly and analyze competition. 

• Develop operational budgets and capital requirements, including forecasting. • Develop and implement new business strategies and/or initiatives. 

• Promptly respond to all inquiries from subordinate, and/or corporate staff, families, and  residents. 

• Positively impact workers' compensation and unemployment losses. 

• Represent Community, area, Pacifica, and self in a positive professional manner. • Organize tasks and procure resources to perform assigned tasks. 

• Implement and support the management performance system. 

• Improve skills, with special emphasis on industry techniques, to improve the operation of  the Community. 

• Plan and/or oversee presentations for meetings. 

• Evaluate and make recommendations for all aspects of building construction and preventative  maintenance. 

• Maintain state specific residents' Bill of Rights. 

• Oversee Pacifica resident assessment process to ensure that adequate staffing is provided to meet  resident needs, Pacifica standards, state requirements, and fall within budgetary guidelines. • Provide performance evaluations and wage reviews. 

• Ensure that annual evaluation processes are in place and providing direction to all associates in Community. 

• Contribute to the industry by participating in state or national associations. 

• Oversee and participate in training and education of residential staff and an ongoing basis, including  classroom in services and situation specific training. 

• Motivate employees through staff appreciation, recognition, and incentive programs; consistently  promote positive associate relations and resolves grievances in a proactive manner. • Maintain and facilitate open lines of communication between corporate, regional, and local offices. • Oversee and ensure the recruitment and retention of qualified staff throughout the Community,  as evidenced by good morale, enthusiasm, team spirit, and dedication to the residence staff. • Monitor and approve expenses on a regular basis and prepare monthly variance reports. • Maintain outreach and education with the local community to ensure positive relationships with  community resources. 

• Participate in New Hire Orientation program and other regular associate meetings or functions. • Work to resolve or properly refer to regional manager any issues identified by residents and/or  their family members. 

• Conduct tours. 

• Ensure campus buildings and grounds are maintained in good repair, clean, free of trash and litter. • Perform routine safety inspections on a regular basis. 

• Ensure monthly fire drills are conducted in Community. 

Added Responsibilities 

• Respond appropriately to changes in the work setting. 

• Be familiar with Pacifica Policies & Procedures Manual and Pacifica Associate Handbook. • Perform other related assignments as required. 

• Possess ability and willingness to work in any open position as necessary.

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Executive Director/Administrator  

Accountabilities: 

• Act on constructive feedback by listening to supervisor(s), customers and peers and use it to  improve performance. 

• Maintain resident, employee, and community confidentiality. 

• Respect Resident's Rights. 

• Demonstrate positive attitude and ability to work well with all people, particularly the elderly. • Promote positive work environment that emphasizes teamwork. 

• Demonstrate willingness to help other staff whenever needed. 

• Project and meet budgeting and occupancy requirements. 

Job Specifications: 

Skill 

• Associate must be at least 21 years of age. 

• This position requires a Bachelor’s degree from a four-year college or university, with emphasis in  Business Administration, Personnel Administration, Genealogy to related fields with service to the  elderly or have two years of college and at least three years’ experience providing residential care to  the elderly; or equivalent education and experience as approved by the licensing agency. 

• Associate must have operations experience specific to retirement housing with assisted living, long term care or related fields and experience operating and maintaining a quality, customer-oriented workforce. 

• Associate must also possess strong human relations skills and experience with the ability to  communicate with diverse levels of employees. 

• Competent working knowledge of Microsoft Office, along with basic typing skills is essential. • Licensure as an administrator in states requiring such licensure and must meet the minimum  educational requirements required by state licensing for an administrator. 

• Possession a valid and current driver's license. 

• May be required to hold valid First Aid Certification. 

• Possess ability to gain trust, communicate both written and verbally, listen, problem-solve, organize,  plan, and supervise. 

• Maintain a positive attitude toward the ill, disabled, and elderly. 

• Must be willing to travel including air travel. 

How to Apply:

If you are a motivated and compassionate Executive Director looking for a new opportunity, we encourage you to apply to this exciting Executive Director role at Rehab at Scottsdale Village Square. To take the first step towards joining our team, apply now and discover a rewarding career in healthcare.