Executive Director of Revenue Cycle EMS at Medical Express Ambulance Service

About Us:Medical Express Ambulance Service is committed to delivering exceptional patient care through professionalism compliance and operational excellence. We pride ourselves on a collaborative culture that values innovation accountability and continuous improvement.Position Summary:The Director of Revenue Cycle leads and optimizes all aspects of the revenue cycle for emergency and non-emergency ambulance services. This role provides strategic oversight and day-to-day management of billing and collections operations ensuring timely accurate and compliant claims processing. The Director leads a team of 15 employees fosters professional development and drives performance metrics to maximize financial outcomes and operational efficiency.Key Responsibilities:Lead mentor and manage the billing and collections team ensuring high performance and professional growth.Oversee the end-to-end revenue cycle including claims processing denial management account resolution payment posting coding credentialing and auditing.Ensure compliance with CMS regulations federal and state laws HIPAA and Medicaid billing procedures (IL preferred).Monitor and analyze key revenue cycle metrics daily weekly monthly and annually to identify trends and opportunities for process improvement.Manage month-end closing activities adjustments write-offs and reporting to ensure accuracy and integrity of financial records.Establish benchmarks and performance goals for accounts receivable and staff providing regular feedback and coaching.Build and maintain strong relationships with internal departments external partners and patients addressing issues with professionalism and diplomacy.Drive initiatives to improve operational efficiency customer satisfaction and revenue integrity.Qualifications:Minimum 5 years of revenue cycle experience with at least 3 years in a leadership or management role.Extensive knowledge of ambulance claims processing Medicaid billing procedures and CMS compliance.Strong understanding of HIPAA regulations federal and state laws governing healthcare billing.Proven ability to lead teams manage performance and develop staff professionally.Excellent written and verbal communication skills with strong problem-solving and conflict-resolution abilities.Bachelors degree in Business Healthcare Administration or related field (or equivalent experience).Demonstrated track record of building strong relationships with internal and external stakeholders.Collaborative mindset with a commitment to continuous improvement and team success.Why Join Us:Be part of a mission-driven organization committed to quality patient care.Lead a high-performing team and shape the future of revenue cycle operations.Competitive compensation and benefits package.Inclusive supportive and collaborative work environment.Sign on BonusRelocation BonusMedical Express Ambulance Service is an Affirmative Action/Equal Opportunity Employer. Qualified applicants of all backgrounds are encouraged to apply. (M/F/V/D)Required Experience:Director Key Skills Business Development,Apprentice,Asset Management,ABAP,IT Strategy,Manufacturing Employment Type : Full Time Department / Functional Area: Administration Experience: years Vacancy: 1