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Executive General Manager - DSL Vista Springs Timber Ridge Village at Vista Springs Timber Ridge Village
JOB DESCRIPTION
At Vista, our team members are valued, respected, appreciated, and empowered. We are not just filling positions — we are inviting people to become part of a purpose-driven work family where exceptional care, meaningful relationships, and personal growth matter every day. If you are looking for more than a job, we invite you to explore career opportunities with us. VistaSpringsLiving.com/career-opportunities
Vista Springs is seeking an Executive General Manager (EGM) for our resort style Assisted Living community. As the EGM you will serve as the top operational leader within our community. The EGM will be resonsible for financial performance, marketing execution, executive administration, hospitality standards, leadership presence, regulatory compliance, and overall community performance.
- Manage community operating budgets and controlling expenses
- Monitor financial trends and execute strategies to maximize profitability and community net operating income (NOI)
- Lead community outreach and direct the sales process to convert prospective residents into move-ins.
- Act as the community’s ambassador, building strong relationships with local healthcare networks and referral partners.
- Host tours, drive "move-in momentum," and achieve occupancy targets.
- Assist with recruiting top talent, training, and mentoring
- Maintain an open-door policy, resolving concerns and building a culture of trust with community members, families, and staff.
- Champion "Servant Leadership" to maintain high employee morale, engagement, and staff retention.
- Ensure strict adherence to licensing rules and regulations for Adult Foster Care and Homes for the Aged.
- Oversee the survey/inspection process and execute corrective action plans immediately if needed.
- Maintain clinical and operational documentation compliant with all state and federal healthcare laws
- Ensure the physical property, housekeeping, and dining services meet high-end hospitality standards.
- Conduct regular resident forums and family councils to guarantee Safety, Belonging, and Peace of Mind.
- Ensure that the community has engaging programming that gives residents a "Full of Life" day every day