Expedite Account Manager Fort Wayne, IN (2nd Shift) at Circle Logistics

Responsive recruiterExpedite Account Manager - Fort Wayne IN (2nd Shift)Are you looking for a CAREER you can be passionate about instead of just a job Do you want more out of life than just the status quo Do you want to be a part of a thriving company in a growing industry If the answer is YES then we want you on our Circle Logistics Team!Why Join Circle:We believe in working hard and playing hard here at Circle. Therefore we provide a competitive pay package & benefits to our team members. All so you can perform at the highest level prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.Who We Are:Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service Personalized Communication and Innovative Solutions. We leverage our technology industry experience and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry that never takes a night off.What We Are Looking For:As a team we are looking for driven people who have GRIT TENACITY & A DESIRE TO WIN!Duties/Responsibilities:Bid and book Expedite customer loadsCall and book carriers to cover Expedite customer loadsContact Carriers and ensure they deliver time sensitive freight on timeMatch customer demand with quotes for their freight-related inquiriesBuild strategies that will result in increased sales and stronger partnershipsEnter new load orders into our proprietary web-based softwareEnsure all details of shipments are properly notated in each loadCommunicate daily with shippers and receivers to schedule pick up and delivery appointmentsMaintain and collect proper paperwork for each shipmentResolve billing discrepancies with a customer or internal billing teamInitiate check calls to track and trace drivers on all pickups and deliveriesAssist with converting drivers to MacroPoint trackingManage any issues that come up in the normal operation of freight movementEscalate freight-related issues to the appropriate teamsSkills/Abilities:Excellent written and verbal communication skillsAbility to thrive in a fast-paced working environment and multitaskSuperb time management and organizational skillsExtraordinary attention to detail and teamwork skillsExcellent problem-solving and time management skillsWillingness to be available after hours and weekends if neededEducation and Experience:Call center experience preferredFreight brokerage experience is a bonusExperience in an office setting with proficiency in various aspects of customer serviceBenefits:40 hours per week5:00 PM - 2:00 AMOn-site training and career developmentPaid holidays and paid time offInsurance benefits including but not limited to: health vision dental life and disability401(k) PlanWhats stopping you Step into the fast lane and apply today! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.Required Experience:Manager Key Skills Restaurant Experience,Labor Cost Analysis,Customer Service,Communication skills,Basic Math,Food Safety Experience,Management Experience,Shift Management,Employment & Labor Law,Leadership Experience,P&L Management,Supervising Experience Employment Type : Full-Time Experience: years Vacancy: 1