Experienced Automotive Service Advisor at Bayou Automotive

Job DescriptionJob DescriptionThe responsibilities of a Service Advisor include greeting customers and listening to their needs. The role also involves scheduling appointments, setting up the rental vehicles and verifying insurance before maintenance is scheduled as needed. You will be the link between the customer and the technician working on repairing their vehicle.BenefitsHealth InsuranceDental InsuranceRetirement PlanCompany Matching ContributionsPaid Time Off (PTO)Career Growth OpportunitiesVision InsuranceShort/Long Term DisabilityEmployee Vehicle Discount PricingClean & Professional Work EnvironmentCompetitive WagesResponsibilitiesGreet and check-in service customers promptly in a professional and courteous mannerHelp expedite the car rental process if needed so customers can get to their destination quickly and easilyInspect vehicles and refer to service history, age, and mileage in order to accurately identify the customers service needs.Prepare a complete and accurate estimate of the cost of labor and partsMonitor the progress of each vehicle throughout the day, and communicate updates with customers frequentlyExplain all completed work and charges to customersRequirementsProven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager or service consultant preferredVery energetic and positive personality A desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new technologies and processesHigh school diploma or equivalentSafe driving record & valid in-state drivers license