EXPERIENCED RETAIL HEAVY DUTY TRUCK PARTS MANAGER at NORFOLK TRUCK CENTER

Job DescriptionJob DescriptionNORFOLK TRUCK CENTEREXPERIENCED RETAIL PARTS SALES MANAGERJoin Our Team as an Experienced Retail Parts Sales Manager!Norfolk Truck Center is seeking an Experienced Parts Manager to lead our busy parts department. The ideal candidate will have a proven background in heavy-duty parts management, strong leadership skills, and a passion for customer satisfaction. This role involves overseeing daily operations, managing delivery driver routes, supporting other dealer departments, and ensuring our customers get the right parts, just in time, every time.We take pride in being a trusted dealership with a strong reputation for quality service and customer satisfaction. When you join us, you’ll gain access to:Health, Dental, and Vision InsuranceDisability and Life Insurance401(k) programBase Salary plus Commission Key ResponsibilitiesOversee all day-to-day operations of the parts departmentManage and train parts staff to maintain excellent customer service and efficiencyMonitor inventory levels and control costs through effective ordering and stock managementWork closely with other dealer departments to ensure smooth internal operationsDevelop vendor relationships and negotiate pricing for optimal profitabilityMaintain accurate records, invoices, and reports in accordance with company policyQualifications & ExperienceCustomer-focused attitude with a drive for continuous improvementMinimum 3-5 years of experience in a Heavy-Duty Truck Parts Manager roleStrong leadership, communication, and organizational skillsProficiency with inventory management systems and parts catalog software (experience with CDK Drive, as well as Cummins, International, and Aftermarket Parts lookup systems)Ability to manage budgets, analyze data, and make informed business decisions