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Gossett Chrysler Jeep Dodge Ram Fiat

Express Lane Service Advisor at Gossett Chrysler Jeep Dodge Ram Fiat

Gossett Chrysler Jeep Dodge Ram Fiat Memphis, TN

Job Description

Express Lane Service AdvisorChrysler Jeep Dodge Ram DealershipNow Hiring: Masters of Multitasking & Customer-Charm WizardsAbout the RoleDo you thrive in fast-paced environments Do you enjoy the smell of motor oil in the morning Do you have the rare ability to smile while explaining why a customer really does need that air filter. If so welcome to theExpress Lane the pit stop where routine maintenance meets controlled chaos.Were looking for a Service Advisor who can keep things moving smoothly keep customers happy and avoid being run over by overly-enthusiastic drivers entering the lane.What Youll DoGreet customers with the confidence of someone who knows exactly where the air filter livesDecode vague customer descriptions like Its making a thingy noiseWrite repair orders with accuracy speedCommunicate with technicians without yellingUp-sell maintenance services politelynot like a used-car infomercialKeep customers updated so they dont peek around cornersMaintain an above-average caffeine level to survive the morning rushQualificationsPrevious service advisor experience is great but if youve survived retail fast food or toddlersyoure halfway thereExcellent communication skillsAbility to multitask while remaining calm and pretending youre not multitaskingBasic understanding of vehicle maintenanceComputer skillsyes clicking really fast countsValid drivers license and the ability to park straighter than most customersWhat We OfferCompetitive pay bonuses for being awesomeHealth dental and vision (we care about your well-beingPaid time off for when you need a break from oil changes and humanityEmployee discounts on parts service and maybe even that Jeep youve been eyeballingA team that supports you laughs with you and occasionally steals your pensScheduleFull-time weekends will be requiredA fast-paced Express Lane environment where time moves 2x faster than normalRequired Experience:Unclear Seniority Key Skills Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service Employment Type : Full-Time Experience: years Vacancy: 1

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