Extension Education and Community Outreach Manager at InsideHigherEd

Posting Number:PG194281EPInternal Recruitment :NoWorking Title:Extension Education and Community Outreach ManagerAnticipated Hiring Range:Commensurate with education and experience ($50,000 - $58,000)Work Schedule:Monday - Friday, 8 am - 5 pm (additional work outside of standard hours may be required due to business needs)Job Location:Raleigh, NCDepartment :Japan CenterAbout the Department:Founded in July 1980 by Governor James B. Hunt, the NC Japan Center promotes academic, economic, scientific, and cultural ties with Japan. It functions as a statewide resource, promoting business and trade with Japan, fostering academic collaboration and student exchange, and serving the general public by offering language and culture classes, hosting a variety of cultural events, and working with Japan-related community groups. The center is located in the historic Spring Hill House as a part of NC State’s Centennial Campus, and operates under the University’s Office of Global Engagement.Wolfpack Perks and Benefits:As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being.What we offer:Medical, Dental, and VisionFlexible Spending AccountRetirement ProgramsDisability PlansLife InsuranceAccident PlanPaid Time Off and Other Leave Programs12 Holidays Each YearTuition and Academic AssistanceAnd so much more!Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.Essential Job Duties:The Extension Education and Community Outreach Manager at the NC Japan Center is responsible for overseeing and enhancing the Center’s educational and cultural outreach initiatives. This role involves managing the non-credit Japanese language program, which includes supervising instructors, handling associated administrative tasks and coordinating outreach events to promote Japanese culture within the community. This role also includes responding to general inquiries by phone and email.Key Responsibilities:Japanese Language Program Management:Schedule and organize non-credit Japanese language classes for each fall, spring, and summer term.Recruit, hire, supervise, and retain qualified instructors, ensuring high-quality and engaging instruction and performance.Develop and finalize class schedules in a timely manner each term in collaboration with instructors.Manage all aspects of student registration, including the e-Store registration system, coordinating with the e-Store team to open and close registrations as per published timelines.Promote Japanese language classes through various channels to achieve target enrollment numbers, as set through consensus between the Extension Education and Community Outreach Manager and the Center’s Director.Cultural Event Coordination:Plan, coordinate, and execute a minimum of two major cultural events annually (e.g., Otsukimi-kai, Hina Matsuri).Organize additional ad hoc cultural events, workshops, or lectures, as time and opportunities permit between class registration periods.Collaborate with community partners, volunteers, and stakeholders to enhance event offerings and participation.Administrative Support:Assist the Director with daily operations of the NC Japan Center, including tasks such as mailing, ordering supplies, and coordinating maintenance requests.Manage the processing of deposits for donations, corporate membership fees, and other funds received by the Center.Maintain accurate records of all financial activities and provide reports to the Director upon request.Community Engagement:Develop and maintain relationships with local organizations, educational institutions, and community members to foster collaboration and support for the Center’s programs.Represent the NC Japan Center at community events, meetings, and other outreach activities to promote its mission and programs as needed.Other Responsibilities:Adapt to changing circumstances and perform additional tasks as needed to support the Center’s mission and goals.Manage and serve as resource contact for Japan Center’s library of books, videos, and other media.Assist with workshops and cultural events.Minimum Education and Experience:Bachelor’s degree in Education, Asian Studies, International Relations, or a related fieldOther Required Qualifications:Proficiency in Japanese language and a strong understanding of Japanese culture.Experience in program management, event coordination, or educational administration.Excellent organizational, communication, and interpersonal skills.Ability to work independently and collaboratively in a multicultural environment.Proficiency in Microsoft Office Suite and familiarity with online registration systems.Preferred Qualifications:Experience/education and required skills as above, as well as involvement in the local Japanese community, work experience in a university setting, with some accounting and bookkeeping experience.Required License(s) or Certification(s):N/AValid NC Driver's License required:NoCommercial Driver's License required:NoJob Open Date:10/09/2025Anticipated Close Date:Open Until FilledSpecial Instructions to Applicants:Please include as attachments a resume/CV, cover letter, and contact information for at least 3 professional references. Position Number:00102534Position Type:EPS/SAAOFull Time Equivalent (FTE) (1.0 = 40 hours/week):1.00Appointment:12 Month RecurringMandatory Designation - Adverse Weather:Non Mandatory - Adverse WeatherMandatory Designation - Emergency Events:Non Mandatory - Emergency EventDepartment ID:390401 - Japan CenterEEO:NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.